TECHNOLOGY SUPPORT ANALYST jobs in Concord, NH
Recently Added TECHNOLOGY SUPPORT ANALYST jobs
Information Technology Support
- SAU 6 Public Schools
-
Claremont, NH
FULL_TIME
-
Objective: The Information Technology Support Specialist is an integral partner within the Claremont School District's technology program and provides general and specialized technology support to all Claremont School District users. This role provides the Claremont School District with knowledge, support, and capacity to deploy, manage, and troubleshoot computer systems in the learning environment.
Responsibilities: The Information Technology Support Specialist will provide knowledge and support to ensure that hardware, network, and software systems are implemented and managed effectively throughout the Claremont School District.
The Information Technology Support Specialist will provide end-user support to remedy computer, Chromebook, audio/visual, network, and other technology related issues in a timely and professional manner. Solutions may be provided remotely or onsite as appropriate.
• The Information Technology Support Specialist will work collaboratively with the Systems Administrator to schedule and manage daily workload and special projects.
• The Information Technology Support Specialist will be responsible for assisting and informing the purchasing process, configuring and installing new devices, and assisting with inventory management.
• The Information Technology Support Specialist will be responsible for communicating the status of technology Help Desk requests to users via phone, email, and other channels on an ongoing basis.
• The Information Technology Support Specialist will be responsible for planning and conducting staff development related to the use of hardware and productivity software (Mac OS, Windows, and Google). Training may be conducted in a classroom setting, one-to-one, and other forms as necessary.
• The Information Technology Support Specialist will provide an exemplary and professional interface between the Technology Services department and all customers by sending and receiving email, phone, and in-person communications to ensure that information flow is accurate, timely, and professional.
• The Information Technology Support Specialist will assist the Director of Technology on projects and other tasks as requested by the Director of Technology.
Requirements:
Associate Degree with three years of applicable technical work experience, or High School graduate with a minimum of five years applicable technical work experience.
Minimum of three years’ experience supporting the Google Platform (mail, calendar, drive and drive sharing).
Intermediate to advanced proficiency supporting Windows 10 & 11, MAC OS, IOS computing environments. A Certification preferred.
Experience troubleshooting basic networking issues.
Self-starter with exemplary customer service skills to complement proven multi-tasking abilities.
Ability to provide effective support to all levels of the organization.
Ability to multi-task and work independently in a fast-paced technical environment.
Ability to work well with technical and non-technical users.
Familiarity with other learning technologies such as SMART Boards, Document cameras, Video Codec Sound bars. Ability to troubleshoot basic networking issues.
Ability to bend and lift boxes and equipment weighing up to 25lbs. Ability to move supplies stored above shoulder-level.
Reports to: Director of Technology, SAU#6
- 2 Days Ago
Information Technology Support Specialist
- SAU 73 - Gilford School District
-
Gilford, NH
FULL_TIME
- JOB DESCRIPTION: The Gilford School District technology department supports three schools within very close proximity (roughly 1100 students and 250 staff) and the business office. Under the direction...
- 24 Days Ago
Hybrid IT Support Technician
- Proactive Technology Management
-
Concord, NH
FULL_TIME
- Proactive Technology Management is looking for an experienced IT professional in the Greater New Hampshire area to join our team. We're looking for a motivated, independent IT expert who feels confide...
- 4 Days Ago
Senior Data Analyst - Public Health & Quality Measurement
- Get It Recruit - Information Technology
-
West Fairlee, VT
FULL_TIME
- DescriptionWe are a rapidly growing, employee-owned organization dedicated to improving public health and advancing research. With nearly two decades of expertise in health information exchange soluti...
- 9 Days Ago
Technology Director
- Hillsboro-Deering Elementary School
-
Hillsborough, NH
FULL_TIME
- Title: Technology Director Minimum Qualifications: ●BS degree or higher in Computer Science or related field. ●Extensive experience implementing and managing administrative and educational systems. Ex...
- 28 Days Ago
Travel Medical Surgical/Rehab RN
- Millbrook Support Services
-
Windsor, VT
FULL_TIME
- Millbrook specializes in placing healthcare providers of varying specialties with clients throughout the United States. Want to work for a company that actually invests in your future? Along with offe...
- 3 Days Ago
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0 TECHNOLOGY SUPPORT ANALYST jobs found in Concord, NH area
SAP System Analyst
- Alexander Technology Group
-
Portsmouth, NH
- The Alexander Technology group is looking for an SAP Analyst for a client in the Manchester, NH area. This opportunity w...
- 12/14/2024 12:00:00 AM
Oracle Project Manager (3648)
- SMX
-
Concord, NH
- Oracle Project Manager (3648)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States Creoal has recently ...
- 12/14/2024 12:00:00 AM
Oracle Cloud Financials Analyst (3810)
- SMX
-
Concord, NH
- Oracle Cloud Financials Analyst (3810)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States Creoal has ...
- 12/14/2024 12:00:00 AM
MDM Data Steward/Jr. Business Analyst
- AIG
-
Bedford, NH
- This MDM Data Steward/Jr. Business Analyst role will be an ideal opportunity to develop your experience and expertise in...
- 12/14/2024 12:00:00 AM
Cloud App Dev - AWS, JS, TypeScript
- Market Street Talent, Inc.
-
Portsmouth, NH
- Could you be a good fit? We are looking for the best, highly skilled Cloud Application Developer to join the team of our...
- 12/12/2024 12:00:00 AM
Network Growth Business Analyst II
- Bottomline
-
Portsmouth, NH
- Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in ...
- 12/11/2024 12:00:00 AM
Production Support Software Developer
- Bottomline
-
Portsmouth, NH
- Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in ...
- 12/11/2024 12:00:00 AM
Salesforce Business Analyst
- Syntricate Technologies
-
Nashua, NH
- Job Title/Role :Salesforce Business Analyst Location :Remote Type :Contract Mandatory Skills SFDC BA Required Skills Exc...
- 12/11/2024 12:00:00 AM
About Concord, New Hampshire
Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371).
According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon.
Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for TECHNOLOGY SUPPORT ANALYST jobs
$54,638 to $71,869
Concord, New Hampshire area prices
were up 1.4% from a year ago
were up 1.4% from a year ago
What does a TECHNOLOGY SUPPORT ANALYST do?
TECHNOLOGY SUPPORT ANALYST
Maintains, updates, and upgrades existing software and technologies and assists with implementation of new software and technologies.
January 22, 2023
Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades.
February 22, 2023
Support business partners in navigating complex ITS Cost transparency model and project portfolio, spanning several tools (Apptio, Planview, Qlik, etc), and requiring in depth knowledge specific to ITS.
March 04, 2023
Actively participate in requirements analysis to ensure design and functional specifications are complete.
March 30, 2023
Demonstrated ability to maintain strict confidentiality of privileged information, and perform a wide range of duties that require tact, good judgment, diplomacy, organizational skills, flexibility and discretion.
April 11, 2023
Participate in the research of business processes and conceptualize improvements in order to recommend changes to systems, applications, policies, or procedures to streamline processes, reduce costs, increase productivity and elevate internal and external customer satisfaction and develop recommendations.
April 14, 2023
Assist in the development and maintenance of training materials and operations manuals according to department standards and guidelines in conjunction with system enhancements, tariff revisions and changes to business processes to ensure the information adheres to current Company standard practices, policies and procedures, providing end users with a resource to ensure compliance.
May 02, 2023
Develops and manages to all documentation including Charter, schedule, risks/issues list, budget, communication plan and other required supporting plans in keeping with organizational standards.
May 02, 2023
Provide controlling support to the ITS function within the Global Support Functions perimeter, including preparation of budgets and forecasts (Strategic Plan / Budget / F1 / F2 / Quarterly Landings), monthly closings (accruals, expense reviews, scorecards), project approval and tracking, and other financial planning & analysis activities.
May 08, 2023
Creates detailed functional business requirement specifications and ensures proper testing hand-offs for integration testing.
May 11, 2023