Telecommunications Analyst jobs in Massachusetts

Data & Telecommunications Analyst Job Summary

Data & Telecommunications Analyst Core Responsibilities

• Participates in the design and maintenance of telecommunications networks; resolves complex network operating problems.
• Diagnoses and resolves complex network operating problems with technical assistance from vendors, common carriers and technical IT management.
• Analyzes performance of telecommunications network including usage, load patterns and systems responses.
• Participates in topology design for new or modified systems, including the analysis of parameters such as timing responses, recovery capabilities, automatic diagnostics and redundancy capacity.
• Directs and performs installations of telecommunications/network and test equipment.
• Work with senior business management to create business cases, cost basis analysis and ROI models for major telecom capital expenditures.
• Develops work instructions, procedures and policies in support of company requirements.
• Directs project teams in completing projects.
• Monitors system performance, troubleshoot outages and manages vendors to ensure optimal system performance.
• Leads Vendor Management: meets with vendors to understand new technologies, works with vendor to resolve complex or high priority issues and works with vendor to obtain quotes for purchasing / procurement process.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Data & Telecommunications Analyst Qualifications

• Bachelor's degree or equivalent education and experience -7-10 years of relative experience
• Demonstrated background in Media Marketing channel performance analytics and KPIs
• Comparable analytic experience within a marketing environment, preferably in direct response
• Demonstrated leadership in the area of campaign performance tracking (Direct Mail, Email, Digital and Media channels)
• Demonstrated ability distilling disparate data sets into a cohesive narrative and communicating effectively to various audiences
• Adept at delivering infographics or distilling complex data into graphical presentations
• Collaborate with the immediate and broader functional team to help provide holistic actionable insights.  Delivering through cross-functional partnerships.

• Expertise with several leading data and analytics tools, such as Excel, Tableau, SQL Server, Adobe Campaign, Adobe Analytics.
• Proficient in SQL to query large data platforms 
• Ability to execute marketing campaign lists through Adobe Campaign (CRM tool)
• Ability to create and execute actionable test designs
• Strong Analytic and critical thinking skills
• Strong verbal and written communication skills

GREAT PERKS AND BENEFITS:

• Competitive salary based on experience
• Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
• 401k available after 90 days
• Paid training
• Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
• Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
• Tuition Reimbursement (where applicable)
• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)