Telecommunications Director is responsible for the strategic planning and design of an organization's telecommunications systems. Develops policies and procedures for installing and maintaining telecommunications equipment. Being a Telecommunications Director plans and manages complex installation or repair projects. Assesses current and future telecommunications needs and researches and plans improvements to meet those requirements. Additionally, Telecommunications Director trains and develops staff. May require a bachelor's degree. Typically reports to a director. The Telecommunications Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Telecommunications Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Technical Support Analyst
Department: Network
Reports To: Network Manager
FLSA Status: Non-exempt
General Summary
Perform technical support functions in an efficient and proficient manner to effectively provide accurate and timely information to customers on all WRT product and services, resolving external and internal customer issues in an ever-changing environment.
Essential Job Functions
Knowledge, Skills and Abilities
Education and Experience
Two years of specialized training, or certifications applicable to demonstrate proficiency in one of the following fields, or degree in computer science, computer information systems, or related field is required. One to two years of experience in customer service preferred.
Reporting Requirements
Reports to WRT office in Hazen, ND and must reside within WRT service area.
Application Process
Apply on-line at www.westriv.com. This position will be open until filled. Contact 701-748-4213 with any questions.
WRT is an Equal Opportunity Employer