Teller Manager jobs in New London, CT

Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Teller
  • Citizens
  • Old Lyme, CT FULL_TIME
  • Description

    Starting Salary : $17 / hour and up

    As a Citizens Teller - YOU make a real difference for our customers and the branch team.

    What you'll do

    Youll greet our customers in our lobbies. Youre comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions.

    Youll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step.

    Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and / or concerns.

    Youll meet quarterly referral goals, and will confidently cash checks, process withdrawals and deposits. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.

    What you'll get

    Meaningful work & relationships Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals.

    Colleagues and leadership listen to your ideas and feedback.

    • Commitment to community Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
    • Career opportunities, reward, and upskilling See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
    • Exceptional benefits Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

    Required Qualifications

    • High School degree or GED
    • Minimum of 6 months experience processing transactions (cash and / or digital payments)
    • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
    • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
    • Ability to problem solve and provide solutions to customer issues
    • Customer-centric to deliver exceptional service
    • Comfortable with using digital technology to support the delivery of business goals
    • Ability to work branch hours, which can include weekends and evenings
    • Completion of a video interview assessment as part of the application. How to prepare : Set aside 30-45 minute for the self-guided assessment that includes questions and games.

    Find a quiet place to record and be camera-ready. Youll need a smartphone, tablet, or desktop computer with your camera and microphone enabled.

    Youll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record. Share your skills and experience, and bring your personality to the interview.

    This step accelerates the interview process, allowing our recruiters to review your application and advise you of next steps quickly.

    Preferred Skills / Experience

    • 1 year of experience processing transactions (cash and / or digital payments)
    • Motivates others, like teammates, business partners, and specialists, through collaboration
    • Process-oriented, energetic, detail-oriented and ability to multitask effectively

    Hours and Work Schedule

    • Hours per Week : 35
    • Work Schedule : Varies with branch needs and may include weekends and evenings

    Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

    Equal Employment Opportunity

    At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability.

    Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleagues or a dependents reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws.

    Equal Employment and Opportunity Employer

    Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

    Why Work for Us

    At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities.

    When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

    03 / 15 / 2024

    Last updated : 2024-03-08

  • 18 Days Ago

K
Teller
  • KeyBank
  • Old Saybrook, CT FULL_TIME
  • Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act as a resource in identifying and resolving client serv...
  • 1 Month Ago

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Seasonal Teller - Retail Banking
  • Washington Trust
  • Westerly, RI OTHER
  • Seasonal Teller - Retail Banking Washington Trust Centerville Road, 236 Centerville Road (Rte. 117), Warwick, Rhode Island, United States of America Washington Trust Franklin Street, 126 Franklin Stre...
  • 3 Days Ago

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Seasonal Teller - Retail Banking
  • The Washington Trust Company
  • Westerly, RI TEMPORARY
  • Washington Trust is a special place because of our people. We believe employees who are valued, recognized, rewarded and empowered will achieve personal and professional goals. We hire the best people...
  • 3 Days Ago

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Assistant Head Teller/MSRI - Westerly, RI
  • Navigant Credit Union
  • Westerly, RI FULL_TIME
  • ABOUT: People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and com...
  • 23 Days Ago

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Retail Banking- Teller - Summer Employment/Intern
  • Chelsea Groton Bank
  • Groton, CT INTERN
  • Serves the public and promotes good customer relations to meet cross selling and servicing objectives. Performs a wide variety of transactions to service customers in conformance with established Bank...
  • 1 Month Ago

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0 Teller Manager jobs found in New London, CT area

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Cash Logistics Processor
  • Brink's Incorporated
  • New Britain, CT
  • The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors tha...
  • 3/28/2024 12:00:00 AM

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AVP Application Delivery
  • Selective Insurance Group
  • Glastonbury, CT
  • ** AVP Application Delivery** **Job Category****:** INFORMATION TECHNOLOGY **Requisition Number****:** AVPAP003729 Showi...
  • 3/27/2024 12:00:00 AM

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Financial Advisor
  • Bankers Life
  • New London, CT
  • Bankers Life® Financial Advisors help clients live more and worry less through personalized financial planning. They are...
  • 3/25/2024 12:00:00 AM

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Financial Services Professional
  • Bankers Life
  • New London, CT
  • Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to ...
  • 3/25/2024 12:00:00 AM

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Director of Finance And Administration
  • Habitat for Humanity of Eastern Connecticut
  • New London, CT
  • TITLE: Habitat for Humanity of Eastern Connecticut Director of Finance & Administration REPORTS TO: Executive Director S...
  • 3/25/2024 12:00:00 AM

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Investment Advisor
  • Buell Securities
  • Glastonbury, CT
  • Company Description Buell Securities is a full-service broker-dealer and Registered Investment Advisor located in Glasto...
  • 3/25/2024 12:00:00 AM

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Assistant Branch Manager - East Hampton Branch
  • Dime Community Bank
  • East Hampton, NY
  • Dime Community Bank is seeking an Assistant Branch Manager (ABM) for its East Hampton Branch. The ABM will be responsibl...
  • 3/24/2024 12:00:00 AM

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Assistant Branch Manager - East Hampton Branch
  • Dime Community Bank
  • East Hampton, NY
  • Dime Community Bank is seeking an Assistant Branch Manager (ABM) for its East Hampton Branch. The ABM will be responsibl...
  • 3/24/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller Manager jobs
$46,243 to $57,186
New London, Connecticut area prices
were up 1.7% from a year ago

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