Teller Manager jobs in New Orleans, LA
Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Teller Manager jobs
Teller
- Synergy Bank
-
Gray, LA
FULL_TIME
-
LOCATION: 3855 West Park Ave, Gray, LA 70359HOURS: 40 HOURS with Varying Daytime Shifts (Hours of Operation: Monday - Friday 7:30 AM - 6:15 PM, Saturday, 8:45 AM - 12:15 PM)SUPERVISOR: Head TellerPOSITION SUMMARY: Accepts negotiable items and transaction requests from customers, records activity on customer account, and distributes or deposits money accordingly. Performs every transaction accurately with a friendly and inviting personality while promoting applicable bank products.POSITION RESPONSIBILITIES:
- Provides the Synergy Bank standard of excellence in customer service.
- Maintains honesty and the highest level of ethical standards.
- Receives cash and/or checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
- Cashes checks and processes withdrawals; pays out money after verification of signatures and customers balances.
- Protects customers and the bank from fraudulent activity including counterfeit checks, unfair, deceptive, and abusive practices and elder abuse.
- Process transactions such as night and ATM deposits, IRA and HSA contributions, loan and utility payments, and mail deposits.
- Complete CTRs accurately and timely.
- Balances cash drawer at mid-day and at the end of the shift, comparing totaled amounts to computer generated proof sheet, and reporting discrepancies as necessary.
- Places holds on accounts as necessary according to Reg CC and bank procedures.
- Prepares and verifies official checks.
- Explains, promotes, or sells bank products and services that enhance the customer’s banking experience.
- Assists bank personnel as needed or as directed by management.
- Answering phones as necessary and providing telephone assistance to customers according to Synergy Bank’s telephone customer service standards.
- Counts coins and currency.
- Ensures that teller station is properly stocked with forms and supplies.
- Reports any malfunctions of Teller terminals or equipment.
REQUIRED QUALIFICATIONS:- Proficient in Microsoft Word and basic understanding of Microsoft Excel.
- Ability to pay close attention to detail.
- Ability to comprehend and analyze information in order to draw a conclusion.
- Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in difficult situations.
- Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers
- Must always be looking for ways to help others.
- Must be aware of the actions and reactions of others and respond appropriately.
- Must demonstrate persuasion and negotiation skills.
- Must possess a general knowledge of bank products.
- Ability to multi-task in a fast-paced work environment.
- Ability to organize and prioritize daily tasks.
- Ability to present a business professional appearance.
- Must have reliable transportation to commute to and from work.
EDUCATION AND EXPERIENCE REQUIRED:- Minimum 6 months in customer service.
- Previous cash handling experience.
- High School Diploma or GED equivalent.
EDUCATION AND EXPERIENCE PREFERRED:- Previous Teller experience.
- Retail sales experience.
- Associates or higher in Business or related area of study.
PHYSICAL REQUIREMENTS:- Ability to adapt to a flexible work schedule at any branch, which will generally consist of 40 hours of work per week.
- Must be able to interact with the public both verbally and in writing.
- Must use hands and digits for counting currency throughout the workday.
Equal Opportunity Employer/Veterans/Disabled. - 16 Days Ago
Teller
- Lofton Staffing Services
-
New Orleans, LA
FULL_TIME
- BANK TELLERS NEEDED We are looking for some financial customer service superstars! Our New Orleans office is currently seeking bank tellers for our local client. Duties are as follows: Will provide hi...
- Just Posted
Teller
- XPLORE FEDERAL CREDIT UNION
-
Covington, LA
FULL_TIME
- DescriptionTo assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. To greet members, ascertain their reason for the branch visit, and...
- 1 Month Ago
Teller, Head
- Synergy Bank
-
Gray, LA
FULL_TIME
- LOCATION: 3855 West Park Ave, Gray, LA 70359 SCHEDULE: 40 Hours (Monday - Friday: 8-hour shift between 7:30 AM and 6:15 PM, Saturday rotation: 8:45 AM - 12:15 PM) DEPARTMENT: Retail Sales SUPERVISOR: ...
- 20 Days Ago
Office Teller
- HAMDALLAH LLC
-
Metairie, LA
FULL_TIME
- Job Summary The Office Tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Primary Responsibilities and Duties Cash checks and p...
- 11 Days Ago
Vault Teller
- b1BANK
-
Cut Off, LA
FULL_TIME
- SUMMARYResponsible for handling vault cash, including ordering from and shipping to Federal Reserve Bank. Performs regular Teller functions as needed including processing deposits, withdrawals, loan p...
- 1 Month Ago
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0 Teller Manager jobs found in New Orleans, LA area
Cash Logistics Processor- Warehouse
- Brinks
-
Metairie, LA
- The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors tha...
- 4/25/2024 12:00:00 AM
Cash Logistics Processor
- Brinks
-
Metairie, LA
- The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors tha...
- 4/25/2024 12:00:00 AM
Armed Vault Custodian Part Time (PM Shift)
- Loomis
-
New Orleans, LA
- With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults...
- 4/24/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Harvey, LA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/24/2024 12:00:00 AM
Assistant Branch Manager I Metairie 4704
- KEESLER FEDERAL
-
Metairie, LA
- JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team membersenjoy competitive salaries and a wi...
- 4/21/2024 12:00:00 AM
Operations Supervisor
- Loomis
-
New Orleans, LA
- With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults...
- 4/21/2024 12:00:00 AM
Operations Officer
- Gulf Coast Bank and Trust Company
-
Covington, LA
- Job Type Full-time Description Summary The Operations Officer performs Universal Banker duties and oversees day-to-day o...
- 4/21/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Harvey, LA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/18/2024 12:00:00 AM
About New Orleans, Louisiana
New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States.
New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller Manager jobs
$41,987 to $51,919
New Orleans, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Teller Manager do?
Teller Manager in Pensacola, FL
Financial managers also do tasks that are specific to their organization or industry.
December 25, 2019
Teller Manager in Lake Charles, LA
Teller Supervisors, also referred to as Teller Managers or Head Tellers, supervise the tellers who work at the bank.
January 25, 2020
Teller Manager in Rapid City, SD
Bank teller supervisors have one of the most important jobs in a financial institution.
January 05, 2020