Teller Manager jobs in San Jose, CA

Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

Recently Added Teller Manager jobs

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RWSHR - Conference Services Manager
  • Conference Services Manager
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION:
    Under the supervision of the Director of Catering is responsible for all aspects and functions of the Conference Services in accordance with Hotel standards. Coordinates arrangements and details for clients' functions.


    RESPONSIBILITIES
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level daily.
    • Prepare ‘call report’ on daily basis.
    • Maintain contact with ongoing clients on a regular basis. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
    • Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
    • Maintain complete knowledge of:
    o Daily scheduled group functions, times, locations, amount of people and specified requirements.
    o Location of all Hotel function space and names of rooms.
    o All styles of meeting and Banquet room settings.
    o Correct maintenance and use of equipment.
    o All Departmental/hotel policies and procedures.
    o All safety guidelines.
    • Suggest, confirm, and finalize menus for clients.
    • Monitor services provided by banquet staff.
    • Coordinate activities of catering department with other departments to ensure excellent service to guests.
    • Assist in preparing weekly and monthly reports and forecasts.
    • Participate in quality control activities.
    • Interact in courteous and professional manner with all guests, staff, and community members.
    • Respond in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties.
    • Apply principles of logical thinking to a wide range of nonstandard intellectual and practical problems to perform and direct many varied and complex tasks.
    • Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints.
    • Create & maintain all group resumes and group meeting requirements and organize into chronological order.
    • Conduct weekly Resume Meetings.
    • Conduct Pre-Convention Meetings.
    • Attend BEO Meetings which are held twice a week on Tuesday and Thursday. 
    • Inspect set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.
    • Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable.
    • Coordinate group's requests for additions/changes to scheduled arrangements.
    • Maintain a personal organization system for files and paperwork within departmental guidelines.
    • Ability to effectively handle multiple accounts and priorities, to ensure the successful completion of all job duties and client responsibilities.
    • Contact client and maintain effective communication throughout planning and while on site to insure successful completion of convention.
    • All other duties as required.


    QUALIFICATIONS

    • Experience: Minimum two years’ experience for a luxury or ultra-luxury property.
    • Education: College degree or equivalent work experience.
    • General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
    • Technical Skills: Knowledge of foods and wines; thorough knowledge of banquet service and operations; thorough knowledge of market in which hotel is competing; ability to generate sales; ability to effectuate quality and quantity control standards; ability to be resourceful, creative and maintain flexibility; ability to add and subtract three-digit numbers. Ability to perform mathematical operations, ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times; ability to manage by example; ability to accept responsibility for actions of others; exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel; ability to converse calmly with challenging guests, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.
    • Other. Teamwork, flexible, positive attitude, great written communication, and luxury experience preferred. Skilled in Outlook, Microsoft Office, Sales Force, Social Tables, Opera, and Microsoft Teams.
    • Language: Required to speak, read, and write English, with fluency in other languages preferred.
    • Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
    • Licenses & Certifications: None required.


    Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


    Pay
    The salary range for this position is $65,000 to $85,000 annually. This is the pay range for this position that the Hotel reasonably expects to pay. This position is eligible for bonus.
    Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel luxury experience, location, and education.
  • 19 Days Ago
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Teller
  • Tri Counties Bank
  • Redwood, CA FULL_TIME
  • Get your foot in the door for an opportunity that could lead to fantastic career possibilities...this Teller position role includes our benefit plan of medical, dental, vision, 401K, ESOP, holiday, va...
  • 20 Days Ago
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Store Manager
  • Garage clothing-Store Manager-Stoneridge Mall
  • Pleasanton, CA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 9 Days Ago
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Store Manager
  • Garage clothing-Store Manager-Stoneridge Mall
  • Pleasanton, CA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 9 Days Ago
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Team Member
  • Restaurant Manager - San Jose, CA - #3430
  • San Jose, CA FULL_TIME
  • Team members are responsible for delivering an exceptional guest experience by consistently providing friendly, responsive service, great tasting/quality food, and a clean restaurant environment for a...
  • 4 Days Ago
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Senior Pre-Award & Research Finance Manager (Hybrid)
  • Award & Research Finance Manager (Hybrid) - Stanford University Careers
  • Stanford, CA FULL_TIME
  • The Department of Biomedical Data Science (DBDS) within the School of Medicine at Stanford University is seeking a Senior Pre-Award and Research Finance Manager (hybrid) to manage the proposal prepara...
  • 1 Month Ago
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0 Teller Manager jobs found in San Jose, CA area

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Associate Personal Banker - Roving 101/152 Corridor District
  • WELLS FARGO BANK
  • Watsonville, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/19/2024 12:00:00 AM
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Associate Personal Banker - Roving 101/152 Corridor District
  • WELLS FARGO BANK
  • Gilroy, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/19/2024 12:00:00 AM
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Personal Banker SAFE Act - Richmond Branch On-Site
  • Citigroup
  • Richmond, CA
  • The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, produc...
  • 4/19/2024 12:00:00 AM
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Roving Personal Banker Innovation Gateway
  • WELLS FARGO BANK
  • Sunnyvale, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/17/2024 12:00:00 AM
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Roving Personal Banker Innovation Gateway
  • WELLS FARGO BANK
  • San Jose, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/17/2024 12:00:00 AM
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Roving Personal Banker Innovation Gateway
  • WELLS FARGO BANK
  • Saratoga, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/17/2024 12:00:00 AM
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Roving Personal Banker Innovation Gateway
  • WELLS FARGO BANK
  • Santa Clara, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/17/2024 12:00:00 AM
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Roving Personal Banker Innovation Gateway
  • WELLS FARGO BANK
  • Cupertino, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 4/17/2024 12:00:00 AM
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About San Jose, California

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller Manager jobs
$54,605 to $67,521
San Jose, California area prices
were up 2.9% from a year ago
View detail

What does a Teller Manager do?

Teller Manager in Pensacola, FL
Financial managers also do tasks that are specific to their organization or industry.
December 25, 2019
Teller Manager in Lake Charles, LA
Teller Supervisors, also referred to as Teller Managers or Head Tellers, supervise the tellers who work at the bank.
January 25, 2020
Teller Manager in Rapid City, SD
Bank teller supervisors have one of the most important jobs in a financial institution.
January 05, 2020