Test Development Technician jobs in Roanoke, VA

PURPOSE

• Create industry leading culture.
• Maintain Fleetwood as Franklin County VA’s employer of choice.
• Ensure Master of Craft is part of culture.
• Reduce floor associate turnover %.
• Improve retention rates for core associates.
• Develop Group Leads.
• Develop systematic cross training processes.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Partner with department leaders regarding employee training needs and assess employees’ skills, performance, and productivity to identify areas of improvement.
• Create a curriculum to facilitate strategic training based on plant goals and map out training plans for individual employees.
• Drive brand values and philosophy through all training and development activities.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Evaluate and make recommendations on training material and methodology, update curriculum as needed to ensure training meets business needs and improves performance.
• Organize, develop, and source training programs to meet specific training needs.
• Develop training aids such as manuals and handbooks.
• Develop, implement and continually improve processes and procedures for effective and efficient team operations
• Lead and motivate our operations team, mentoring and coaching team members to greater success.
• Manage contracts, invoices, budget for the organization
• Develop and track key performance indicators for all learner audiences.
• Build on current reporting capabilities to drive a holistic view of the data.
• Create, support, deliver and implement development, training and education needs for all levels of production workforce.
• Partner with Corporate Learning & Development Team to maximize results.
• Supervise a small group maximizing their performance to achieve team goals.
• Improve retention rates through development, training, and education of all floor associates.
• Improve retention rates through succession planning and education.
• Ensure that Master of Craft becomes part of Fleetwood Rocky Mount’s culture through development, training, and education of program.
• Ensure all Master of Craft administration is current and accurate.
• Create systematic process of cross training for production workforce.
• Administers New Hire Orientation to all new hires as needed.
• Work closely with TSS to ensure attendance records are accurate.
• Participate in CAT’s as needed.
• Serves as a community liaison in marketing the company through high schools, higher education, and local labor departments.
• Rolls out all development, training and education modules as needed/directed.
• Supports and assists implementing all safety related activities.
• Develops, supports, and partners regarding employee recognition and plant events/activities as needed.
• Acts as liaison between employees and the Corporate Learning & Development Team.
• Performs duties on floor 50 % of time.
• Facilitate Employee Relations meetings, as needed.
• Conducts audits as needed to ensure integrity of all data.
• Assists with documentation of terminations, if needed.
• Makes photocopies; mails, scans, and emails documents; and performs other clerical functions.
• Partners with HR to file documents into appropriate employee files.
• Assists or prepares correspondence as necessary.
• Performs various other job duties as assigned and needed.
• Maintain a good attendance record as it is critical for success.
• Demonstrate a good work ethic based on principles of honesty and integrity.

MINIMUM QUALIFICATIONS

• 1 – 2 years previous experience in educational operations supervisory role
• 1 – 2 years prior experience in people management
• Demonstrated ability to work with cross-functional teams and projects
• Team-oriented professional with superior presentation skills
• Strong communication and interpersonal skills; must be able to foster and maintain strong partnering relationships with sales and technical departments and be able to present recommendations based on data analysis – and execute on those recommendations