Ticket Manager (Sports Event) - Higher Ed. jobs in Mcallen, TX

The Assistant Manager is responsible for managing the daily operations of our restaurants. They will recruit, cast, develop, mentor and coach team members including Chicas and the heart of the house team. In addition, they successfully oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets. They also optimize profits and ensure guests are satisfied with their dining experience.

Essential Duties and Responsibilities

Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor.

Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

Enforce sanitary practices for food handling, general cleanliness, and maintenance of federal, state, and local laws and

Responsible for ensuring consistent high quality of food preparation and

Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

Ensure proper security procedures are in place to protect employees, guests, and company.

Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and

Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return.

Investigate and resolve complaints concerning food quality.

Education and/or Experience

3-4 years of previous restaurant manager experience

2-4 years high volume bar/restaurant experience

Requirements and Skills

Liquor License certification is mandatory.

Food manager certificate required.

Ability to effectively communicate in English and Spanish

Availability to work during holidays, nights, and weekends with increased hours during peak times.