Ticket Manager (Sports Event) - Higher Ed. jobs in Syracuse, NY

We are actively accepting applications for a Project Manager, Web Accessibility position to join the SIDEARM team.  In this role, you’ll focus on providing best-in-class support to our partners in navigating web accessibility challenges to provide the best possible experience for all visitors, including those with disabilities, impairments, and limitations.

Responsibilities:

• Lead all communication efforts in assisting key partners as they navigate accessibility remediation efforts.
• Lead process execution to ensure that accessibility issues are resolved efficiently and effectively.
• Translate accessibility test results into actionable user stories, and well documented bugs. Consult with front-end developers to remediate accessibility concerns and ensure their successful completion.
• Provide partners with subject matter expertise and consultation in web accessibility as related to SIDEARM’s digital products. Products include SIDEARM’s proprietary content management system, live stats, apps, etc.
• Collaborates with designers and developers to provide web accessibility guidance in the UI and UX design and development stages.
• Conduct accessibility testing when needed using both manual and automated methods.
• Lead and organize proactive efforts to ensure accessibility is at the forefront of team development processes internally.
• Maintain an understanding of Section 508, ADA, and WCAG guidelines and serve as an internal and external subject matter expert on both state and federal legislation.

Our Ideal candidate:

You are a communicator. You will be communicating with hundreds of partners yearly and should have strong verbal and written communication skills.

You are detail oriented. Our ideal candidate can pay close attention to the work in front of them. Every interaction is an opportunity to positively impact the partner's experience.

You are a problem solver.  You will work collaboratively with your team to creatively solve a variety of technological and human problems for our clients. You must be confident and self-assured.

You are a teacher.  We are a client-focused organization that is constantly evolving our products and services.  You will help guide clients through complex and technical web accessibility issues. 

You are accountable. SIDEARM is a team of various talents and responsibilities, all working together to build products that connect with our clients and fans. Every member of our team works cohesively to solve problems and complete the task at hand. 

You are flexible. With more than 1,600 collegiate athletic partners, every day is a new opportunity to experience and grow as a valuable team member. Our ideal candidate is agile, looking for a challenge, and has the ability to multitask.

Minimum Requirements: 

• 2 years experience
• Bachelor’s degree in IT, Project Management, Education, or similar
• Strong written and verbal communication skills
• Client management experience
• Solid project management and execution background. Experience with SCRUM or Agile a plus
• Experience performing manual and automated accessibility testing for both desktop and mobile
• Experience using various accessibility tools such as Siteimprove, WAVE, JAWS, etc.
• Understanding of WCAG guidelines, as well as state and federal legislation in the space
• A team player with a collaborative mindset
• Commitment to Diversity, Equity, and Inclusion

We’ll be extra impressed if you have:

• Experience with ARIA markup, CSS, JavaScript, and performing basic site remediation tasks
• Experience working with Agile product teams
• Experience with Atlassian tools including Jira and Confluence
• Knowledge of HTML/CSS
• Certified Professional of Accessibility Core Competencies (CPACC)
• Experience working in a fast-paced environment

Pay Transparency

The approximate base pay range for this position is $60,000 to $65,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.