Ticket Office Manager - Casino jobs in Athens, GA

Ticket Office Manager - Casino manages the sale of tickets to guests. Trains and schedules employees. Being a Ticket Office Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Ticket Office Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Ticket Office Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Ticket Office Manager - Casino jobs

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Manager, Ticket Operations
  • Gwinnett Stripers
  • Lawrenceville, GA FULL_TIME
  • The Gwinnett Stripers are the Triple-A affiliate of the Atlanta Braves, and are entering their 15th season at Coolray Park in Lawrenceville, GA. The Stripers are a proud member of Diamond Baseball Holdings, which was formed in 2021 to support, promote, and enhance Minor League Baseball through professional management, best practices, innovation, and investment. 

    The Stripers are seeking an experienced, creative, analytical, service oriented professional to spearhead our ticket operations team. The Manager, Ticket Operations will manage all aspects of ticket operations, ticket printing, ticket fulfillment, ticket data management, customer service, game day box office operations, event day box office operations, season ticket sales, administrative information systems, and sales reporting. The Manager, Ticket Operations will work closely with the Ticket Sales, Partnerships, and Marketing teams. 

    Essential Duties and Responsibilities
    • Lead the creation, development, and maintenance of ticketed events through team’s ticketing system: TicketMaster.
    • Assist with creating, managing, plans, promo codes, and other ticketing system programming needs.
    • Work with TicketMaster to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues.
    • Manage, maintain, and optimize stadium seating inventory for all ticket types.
    • Coordinate with the Ticket Sales team on venue and seating inventory for games and events.
    • Assess trends within the industry as well as within the local ticket data to optimize ticket revenue and market potential. 
    • Oversee ticketing reports to management, ownership, and accounting.
    • Manage all game/event box-office operations and staff.  
    • Serve as a point of contact for all ticket related questions and box office inquiries.
    • Coordinate with sales department for all ticketing, fulfillment, and service needs of ticket holders.
    • Support Ticket Sales and Corporate Partnerships staff with order processing, payments, and reporting.
    • Staff and support ticket operations and sales for stadium events when necessary. 
    • Fulfill approved ticket donation requests. 
    • Provide ticket sales reports and attendee analytics to management. 
    • Track and follow-up on missed and failed ticket payments, as well as any other ticketing payment discrepancies.
    • Train and incentivize gameday staff to upsell and provide positively amazing service. 
    • Serve as primary contact with TicketMaster and work closely with our representatives to fulfill tasks. 
    • Other duties as assigned.

    Qualifications
    • Bachelor's degree from an accredited College or University or equivalent industry experience
    • Minimum 2-3 years of Box Office experience either in a supervisor or lead role.
    • Proficient in Microsoft Office, especially Microsoft Excel. 
    • Experience and working knowledge of ticketing systems and applications, preferably TicketMaster (Archtics, Host, TM1).
    • Must have strong initiative and work ethic and be able to function without supervision.
    • Ability to perform under pressure and in a fast-paced environment. 
    • Capability to manage a high level of detail across multiple projects and to prioritize efficiently.
    • Superb customer service skills and the ability to effectively communicate with guests. 
    • Strong communication and customer service skills.
    • Working knowledge of MS Word, Excel, Power Point, Outlook and other computer skills.
    • Prior experience with a ticketing system (TicketMaster) and a CRM (KORE) preferred.Attention to detail and a commitment to excellence is a must.
    • Ability to work nights, weekends, and holidays as dictated by events.
    • High level of professionalism with a strong work ethic and the ability to work in a team setting.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
  • 11 Days Ago
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Box Office Ticket Buyer for Atlanta, GA
  • REPS & Co.
  • Atlanta, GA FULL_TIME
  • Earn up to $20 /hour Buying Tickets!Ticket Buyer - Independent Contractor (1099) Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are...
  • 13 Days Ago
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TICKET OFFICE ASSOCIATE | PART-TIME | FOX THEATRE
  • Fox Theatre
  • Atlanta, GA PART_TIME
  • TICKET OFFICE ASSOCIATE | PART-TIME Department: Ticketing Days/Hours: Variable Schedule Position Type: Part-Time, Non-Exempt The Fox Theatre in Atlanta is seeking a qualified candidate for the positio...
  • 1 Month Ago
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Airport Shuttle Driver Part Time
  • Park'N Ticket Airport Parking
  • College Park, GA PART_TIME
  • Job SummaryShuttle Bus DriverPart Time Shifts Available5am to 1pm / 1pm to 9pm / 2pm to 10pm/9pm to 5amWeekends, Afternoons and EveningWe are looking for people who are reliable and have a great attit...
  • 29 Days Ago
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Retail Operations Manager
  • Office Depot
  • Atlanta, GA FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for...
  • 6 Days Ago
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Retail Operations Manager
  • Office Depot
  • Conyers, GA FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for...
  • 6 Days Ago
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0 Ticket Office Manager - Casino jobs found in Athens, GA area

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Theatre Staff - Various Positions Available
  • B&B Theatres
  • Athens, GA
  • Job Description Job Description B&B Theatres is a family-owned and -operated company, and we’ve been bringing the magic ...
  • 4/22/2024 12:00:00 AM
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Human Resources Associate
  • Wayfair LLC
  • Athens, GA
  • This position is a hybrid in-office role that works out of our Athens, GA, office 5 days a week - this role is not a vir...
  • 4/22/2024 12:00:00 AM
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Human Resources Associate
  • Wayfair
  • Athens, GA
  • This position is a hybrid in-office role that works out of our Athens, GA, office 5 days a week - this role is not a vir...
  • 4/22/2024 12:00:00 AM
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Talent Management Associate
  • Wayfair
  • Athens, GA
  • This position is a hybrid in-office role that works out of our Athens, GA, office 5 days a week - this role is not a vir...
  • 4/22/2024 12:00:00 AM
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Producer - Georgia Bulldogs Sports Marketing
  • LEARFIELD
  • Athens, GA
  • Georgia Bulldogs Sports Marketing is looking to fill our Producer role. The Producer will be responsible for the product...
  • 4/21/2024 12:00:00 AM
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Downstream Operator - 3rd Shift (12am-8:30am)
  • Ring Container Technologies
  • Jefferson, GA
  • 3rd Shift Hours 12:00 am - 8:30 am. (inspecting/packaging of food grade containers in a rotation on one of three product...
  • 4/20/2024 12:00:00 AM
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Athens - Theatre Management
  • B&B THEATRES GROUP
  • Athens, GA
  • Job Details Job Location Athens 12 - Athens, GA Description B&B Theatres is a family-owned and operated company, and we'...
  • 4/19/2024 12:00:00 AM
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Warehouse Associate
  • Walmart
  • Jefferson, GA
  • **Job Summary:** As a Warehouse Associate at Walmart, you will play a crucial role in the efficient operation of the dis...
  • 4/19/2024 12:00:00 AM
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About Athens, Georgia

Athens, officially Athens–Clarke County, is a consolidated city–county and college town in the U.S. state of Georgia. Athens lies about 70 mi (113 km) northeast of downtown Atlanta, a Global City and the cultural and economic center of the Atlanta metropolitan area, being in the top ten of the largest metropolitan areas in the nation. It is a component of the larger Atlanta–Athens–Clarke County–Sandy Springs Combined Statistical Area, a trading area. The University of Georgia, the state's flagship public university and a R1 research institution, is in the city and contributed to its initial gr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Manager - Casino jobs
$49,957 to $74,421
Athens, Georgia area prices
were up 1.4% from a year ago
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