Tool Room Manager jobs in New York, NY

About Room to Grow

Room to Grow is a nonprofit organization dedicated to the vision that one day all parents will have the resources they need to unlock their families’ potential and become champions for babies and their community. Its mission is to offer structured parent support, material goods, and community connections to support parents as they activate their natural strengths and expand their knowledge, so children thrive from the start. Room to Grow was founded in New York in 1998 and expanded to Boston in 2005, currently partnering with over 1,500 families with an annual budget of $8.5M and a team of 50 passionate and dedicated staff members. 

Room to Grow uses a two-generation, preventative, and strengths-based approach to engage families. Through its unique program, parents and caregivers partner with program staff to develop strategies to support their child's development, select the material items that their child needs, and connect with community resources that can expand their support network. Room to Grow program staff work alongside parents and caregivers as they build upon their existing skill sets and parenting styles and promote the well-being of their children and family. 

As an entrepreneurial and growth-oriented organization, Room to Grow is in an exciting period of development as it continues to expand its reach and impact in Boston, New York and Chicago. 

Position Summary

Reporting to the Chief External Engagement Officer, the Manager of Communications will help create and implement communications strategies to advance the organization’s work and key priorities. Working in collaboration with the Communications team and stakeholders across the organization and externally, the manager will do this through compelling storytelling executed across our website, social media, email marketing, and printed content. The role requires a strategic and creative mind, the flexibility to work cross-functionally with teams, and the ability to build and deliver effective content strategies to expand brand awareness and broaden and cultivate audience engagement. 

Position Responsibilities

Responsibilities include, but are not limited to:

• Develop and implement strategic and effective communication strategies for key initiatives 
• Plan, produce, and manage all content for Room to Grow and owned channels including, website, digital marketing, social media, and printed assets
• Identify storytelling opportunities and creative approaches to promote Room to Grow’s work and impact across platforms
• Create innovative collateral to describe and support the organization’s work in a way that is compelling and relevant to priority audiences 
• Help manage the website, including creating and publishing written content, images, and videos, executing design updates, and optimizing SEO 
• Oversee Room to Grow’s social media channels: 
  • Create, coordinate, and manage social media content (copy creation, visual/video assets, scheduling) across social media channels (Instagram, Facebook, LinkedIn, Threads, X) 
  • Monitor the health and growth of social media platforms (examine the performance of posts for specific campaigns or activations to assess successes and learnings)
  • Manage community engagements across platforms (respond to DM’s, forward relevant inquiries to appropriate departments, etc.)
• Create content and develop creative execution for Room to Grow emails (Constant Contact) 
• Develop brand-appropriate collateral and content for external partnerships

• Monitor and integrate relevant industry news and trends into content
• Develop and sustain productive cross-functional relationships within the organization
• Engage with internal and external stakeholders to gather relevant content to use across channels

Qualifications and Experience

• A passion for the mission, vision, and core values of Room to Grow
• Minimum 5 years experience in communications, marketing, journalism, brand management, public relations, or related fields 
• Excellent written and oral communication skills and ability to create effective content 
• Strong attention to detail and proven copy editing skills 
• Strong understanding of digital marketing and trends; paid social strategies; and campaign management
• Proven creative and graphic design skills to create impactful digital and physical assets 
• Ability to adjust course as needed and thrive in a nimble, fast-paced, and flexible organizational culture
• Action-oriented, proactive, entrepreneurial, adaptable, and innovative approach to work
• Ability to be onsite at Boston or New York Family Centers at least three (3) days a week 
• Ability to travel within the US (5-10%)
• Bilingual proficiency in Spanish is a plus, but not a requirement

Core Competencies

Mission & Culture Alignment - Allows a candidate to thrive at Room to Grow and to be highly motivated by the organization’s work and mission. A successful candidate:

• Embodies RtG core values, including integrity, respect, growth, collaboration, community and inclusion
• Articulates an authentic passion for and unwavering belief in RtG’s mission, demonstrating a commitment to and literacy around the issues of equity that undergird the work 
• Navigates ambiguity and pivots with ease; presents as collaborative and flexible with a strong service mentality and ability to navigate a local/national structure
• Models transparency and encourages open dialogue and inclusivity
• Demonstrates a growth mindset; approaches work with a learning orientation, continuously seeking to improve his or her own work and the work of the organization
• Possesses a deep appreciation for diversity, equity and inclusion and seeks to bring people together along lines of difference; is able to model this value in Room to Grow’s internal work by treating our diverse population of families with sensitivity, respect, compassion, and dignity, as well as demonstrating this value with an external presence

Communication – Allows a candidate to represent the organization across a range of internal and external stakeholders and share written and verbal information in a clear and compelling manner. A successful candidate:

• Communicates effectively and impartially towards the intended audience, orally and in writing

• Is comfortable navigating the balance between a customer service mindset and the organization’s goals while interacting with stakeholders (i.e. in-kind donors, volunteers, program participants)
• Generates communication that is inspiring, effective, and engaging, with a constant awareness of staying true to Room to Grow’s mission and integrity

Operational Focus - Enables a candidate to efficiently and effectively fulfill their responsibilities while maintaining Room to Grow’s high level of professionalism and integrity to the program. A successful candidate:

• Approaches work with a high degree of detail orientation and accuracy, ensuring that all deadlines are met and that the smallest task is not forgotten

• Maintains organization skills necessary to support all stakeholders and to implement operational processes 

• Possesses customer service skills, the ability to anticipate organizational or stakeholder needs and respond to them in a timely and courteous way

Compensation and Benefits

Salary and benefits will be competitive for our field and commensurate with experience. Room to Grow is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Reasonable Accommodations

We are committed to an inclusive interview experience, including providing reasonable accommodations to applicants with disabilities. We encourage you to share any required accommodations with april.beakley@roomtogrow.org and elise.spector@roomtogrow.org, who will treat your requests as confidentially as possible.

Diversity, Equity, and Inclusion

We view differences between individuals (e.g., race, gender, age, cultural heritage, physical ability, education, beliefs, and lifestyle) as an asset. We celebrate what makes us unique and strive to create an inclusive environment for all. We are focused on fostering a culture of empowerment in an effort to better understand and serve the multifaceted cultures and identities of all of those within the Room to Grow community.

At Room to Grow, our DEI efforts focus on uplifting the experiences and perspectives of underrepresented groups and doing the work that draws out the best in all of us.

To Apply

Submit your application via Room to Grow’s career portal.