Top Category Management Executive jobs in Idaho

Top Category Management Executive plans and directs all aspects of an organization's merchandising category management. Oversees the implementation of category management to achieve company's strategies and financial goals. Being a Top Category Management Executive requires a bachelor's degree in area of specialty. Typically reports to top management. The Top Category Management Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Top Category Management Executive typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Tier 1 Help Desk Specialist (Top Secret Clearance required)
  • Paradyme Management
  • Pocatello, ID OTHER
  • Overview

    Paradyme Management is seeking Top Secret-cleared Tier 1 Help Desk Support Specialist to work in Pocatello, ID to support our country’s premiere law enforcement agency.

     

    The right candidates will join a large Enterprise support team providing direct Tier 1 support to end users for either PC, server, or mainframe applications and hardware, supporting approximately 50,000 users inside and outside the United States.  The users you will support carry out our nation’s mission of fighting terrorism, espionage, defending against cyber-attacks, and major criminal threats.

     

    These positions require individuals committed to supporting the mission by providing high-quality and courteous customer and technical support. This position performs activities associated with implementation, integration and support of computer systems in mission critical response operations environment.

     

    Top Secret clearance is required

    Responsibilities

    Responsibilities include:

    • Provide IT support to all customers
    • Receive customer IT queries by multiple methods (phone, self-service, etc.)
    • Provide the necessary information in the ticket in the event the ticket is passed to another solver group
    • Triage and troubleshoot tickets submitted
    • Change and reset passwords on all FBI enclaves
    • Provide desktop software application assistance and installation
    • Resolve trouble tickets while interacting with the user, First Call resolution (FCR) or escalate to other support entities
    • Remotely access the end-user’s desktop to provide support
    • Provide customers with status of the ticket and serve as primary support admin through ticket resolution
    • Give guidance to customers to resolve their issue and prevent recurrences of the issue to the best extent possible
    • Provide expert technical support to customers having varying levels of computing skills
    • Provide detailed diagnostic summary for the next tier level support
    • Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities
    • Interacts with management to facilitate timely problem resolution
    • Knowledge in the use of and application of metrics to increase efficiency and solve issues
    • Possesses excellent communication skills

    Required Skillsets:

    • Active Top Secret Clearance
    • Ability to work in a 24/7 environment
    • Ability to work onsite in Pocatello, ID
    • 0-4 years of experience with Call Center, Customer Service, and/or Help Desk environments
    • Strong interpersonal and service-oriented communication skills
    • Ability to learn and adapt to new job skills, processes, and procedures
    • Bachelor's Degree or equivalent experience or technical certifications

    Desired Skillsets: (not required)

    • Direct experience with HP Service Manager or similar (ServiceNow, Remedy, or Jira) is a Plus
    • Advanced understanding of IT Service Management processes is a Plus
    • HDI Certification (preferred)
    • Experience with Agile project management
    • Previous experience working on a Help Desk-centric program
    • Experience with supporting a program with adherence to SLAs
    • Experience supporting a customer within Government Law Enforcement

    Physical Requirements: These are the essential physical requirements needed to successfully perform the job.

    • Sedentary work.
      • Requires sitting up to 8 hours per day.
      • May require lifting up to 5 pounds unassisted.
      • Fine repetitive motor skills with hands, wrists, and fingers in coordination with eyes.
    • Hearing, speaking, and vision: Adequate to perform job duties and communicate in person, via video, and telephone. Includes reading information from printed sources and computer screens.
    • Other: Work may be performed in an office environment, which may involve frequent contact with staff and the public. Work may be stressful at times.

    EEO Statement

    Paradyme is a federal contractor and an EEO and an Affirmative Action Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, pregnancy-related disability, physical or mental disability, genetic information, sexual orientation, marital status, familial status, personal appearance, occupation, citizenship, veteran or military status, gender identity or expression, or any other characteristic protected by federal, state or local law.

     

    Paradyme Management, Inc. is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Paradyme will take the steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Rose Luczak, Director of People Operations at rose.luczak@paradyme.us or at (571) 289-0548

  • 13 Days Ago

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Administrative/Executive Assistant
  • HallKeen Management
  • Boise, ID FULL_TIME
  • Leading global alternative investment asset manager is seeking a TTP administrator to support a real estate managing director and their team of 6. The hours are 8am-6pm and requires 5 days onsite. Res...
  • 3 Days Ago

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"Forbes Magazine Top 100 Company" Management Trainee “B2B”
  • NewmanSearch
  • Boise, ID FULL_TIME
  • Management Trainee for “B2B” National Solar Distributor Experience in the Solar Industry is a Plus but not required! Recent College Graduates are encouraged to apply! The purpose of the Management Tra...
  • 12 Days Ago

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Executive Housekeeper - Idaho Falls
  • SHILO MANAGEMENT CORPORATION
  • Idaho Falls, ID FULL_TIME
  • Shilo Inns is the largest independent, privately family-owned and operated hospitality company in the Western United States. Each Shilo Inn has been designed to offer quality guest comfort at an affor...
  • 13 Days Ago

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Manager Category Space
  • Anheuser-Busch
  • Boise, ID FULL_TIME
  • Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new w...
  • 21 Days Ago

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Manager Category Space
  • 1100 ANHEUSER-BUSCH, LLC
  • ID, ID FULL_TIME
  • Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new w...
  • 26 Days Ago

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Product Management, Executive Director
  • Synopsys, Inc.
  • California, MD
  • Job Description and Requirements At Synopsys, we're at the heart of the innovations that change the way we work and play...
  • 3/28/2024 12:00:00 AM

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Marketing Account Manager/Executive
  • The Lukens Company
  • Arlington, VA
  • About You: You’ve gotten a foothold in the direct response marketing industry and are ready to take the next step, build...
  • 3/28/2024 12:00:00 AM

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House Manager/Executive Assistant
  • Healing Homes Living Services LLC
  • Saint Paul, MN
  • Job Description Job Description We are seeking a House Manager to become a part of our team! You will help plan and faci...
  • 3/28/2024 12:00:00 AM

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Sr. Manager, Executive Recruiting
  • The TJX Companies, Inc.
  • Framingham, MA
  • The Opportunity: Be a part of our growing in-house Executive Recruitment team! TJX is a $50 billion-plus revenue, Fortun...
  • 3/28/2024 12:00:00 AM

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Manager, Executive Events
  • ICSC
  • New York, NY
  • The member organization for industry advancement, ICSC promotes and elevates the marketplaces and spaces where people sh...
  • 3/27/2024 12:00:00 AM

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Office Manager Executive Assistant
  • Skyrise Construction Group LLC
  • Menomonee Falls, WI
  • Job Description Job Description This person will be responsible to handle A/P, A/R, working with project managers to kee...
  • 3/27/2024 12:00:00 AM

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Operations Manager/Executive Assistant
  • PEACE OF THE PLANET PROPERTIES LLC
  • Albuquerque, NM
  • Job Description Job Description The Real Estate Executive Assistant/Operations Manager role is an integral part of two f...
  • 3/27/2024 12:00:00 AM

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Consultant - Management / Executives
  • AMBE Engineering LLC
  • Detroit, MI
  • Job Description Automotive Plant Manager ConsultantPosition Type: Independent Consultant (1099 or LLC) Locations: Contin...
  • 3/25/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Category Management Executive jobs
$238,091 to $375,020