Top Collections Executive jobs in Akron, OH

We are in need of multiple Collections/Account Representatives to fill our Full-Time and permanent openings in the Fairlawn area. We are seeking hard-working individuals who have a background with customer service, call centers or collections. Candidates must have an open availability.

Shift would be Monday-Friday from 8:00am-5:00pm but open availability is a MUST!

Compensation would be starting at $11.00/hr

Job Duties would include but not limited to the following:

• Contact delinquent customers by phone in order to secure payment arrangements
• Responsible for collecting on 30 to 60 day delinquent accounts.
• Making outbound calls to collect on past due accounts.
• Taking inbound calls, helping customers with account and merchandise issues.
• Resolve customer issues that may be preventing the customer from paying. Including but not limited to store, merchandise and credit issues
• Achieve and exceed production standards (balances moved, cash collected, and cycle goals)
• Adhere to Federal and State collections and compliance regulations
• Consistent attendance and punctuality

Job Requirements would include but not limited to the following:

• Possess strong communication skills and the ability to negotiate effectively
• Enjoy assisting customers who are experiencing financial challenges
• Have great verbal communication skills and a professional attitude
• Promote positive customer relations and provide quality customer service
• Are available to work a combination of day, evening and weekend work schedules
• Have good PC skills
• Must Pass a Criminal Background Check & Drug Screen
• Must Have Own Transportation to and from Work

If you are interested in the position, please submit a resume and contact information to set up an interview this week!

Candidates will not be considered without a resume!