Top Consumer Lending Executive plans and directs all aspects of consumer lending policies, objectives, initiatives. Responsible for overall consumer loan functions and the total consumer loan portfolio. Being a Top Consumer Lending Executive requires a bachelor's degree. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Additionally, Top Consumer Lending Executive typically reports to a top management. The Top Consumer Lending Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Consumer Lending Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Consumer Support Executive
6 Months Contract
Location – Augusta, GA
Start Date From – April 15th
Responsibilities
· Provide high touch customer care for all of our clients’ Consumer banking customers
· Manage and prioritize a high volume of case work through various channels of communication both externally and internally. Phone, Email, direct messaging, etc.
· Provide escalation support for Tier 1/Tier 2 Shared Resources team.
· Ensure customers experience exceptional service by providing clear, concise written and verbal communication for internal and external customers.
· Act as subject matter expert for Consumer products, services and systems as well as partnering with non-consumer lines of business with ties to consumer products and services.
· Communicate directly with clients regarding all consumer products and services and maintain a flexible learning approach to ongoing changes relating to those products and services.
· Partner with client onboarding specialists including assistance with customer onboarding and documentation requests.
· Abide by our client’s policies, procedures, and regulatory compliance guidelines.
· Advanced organizational skills, prioritizing business needs and meeting service level agreement deadlines.
· Utilize unique specialized skills as needed per direction of management.
· Provide exceptional client experience.
Qualifications
Must be able to work a flexible schedule that will include a rotation of evening and Saturday hours
Job Type: Contract
Pay: From $17.00 per hour
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
0 Top Consumer Lending Executive jobs found in Aiken, SC area