Top Consumer Loan Servicing Executive jobs in Akron, OH
Top Consumer Loan Servicing Executive oversees all consumer loan servicing activities. Ensures efficiency of collections, escrow, and cashiering operations. Being a Top Consumer Loan Servicing Executive provides recommendations for areas of improvement. Requires a bachelor's degree. Additionally, Top Consumer Loan Servicing Executive typically reports to a head of a unit/department. The Top Consumer Loan Servicing Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Servicing Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Consumer Loan Servicing Executive jobs
- Westfield Bank
-
Seville, OH
FULL_TIME
-
Location: Seville
Full Time In-Office
Manager: Nikki Nagy
Loan Servicing Administrator 1 Job SummaryThe Loan Servicing Administrator 1 is responsible for the timely and accurate processing of loan payments, payoffs, and escrow payments. Provides loan servicing support including, but not limited to the following: generates and review reports, mails customer statements, prepares loan modifications and responds to customer inquiries. Responsible to provide superior customer service to all Westfield Bank customers, both internal and external.
Essential Functions (primary functions and/or reasons the job exists in order of importance)- Provides superior customer service to all Westfield Bank customers through timely and accurate processing of loan payments and payoff.
- Processes and posts payments for all areas of the Bank the day they are received, including Premium Finance, Commercial, Consumer and Mortgage loans utilizing Input 1, Shazam and COCC. Notifies management daily of any exceptions.
- Prepares accurate Bank deposits for all loan related checks daily.
- Generates, reviews and distributes Digital Archive reports including, but not limited to, maturity reports, unapplied funds reports, rate change reports, and late notice reports.
- Provides professional customer service to all incoming loan related emails from internal and external customers; responsible for error resolutions, account research, and responding to all emails received within 24 hours of receipt. Tracks and resolves issues using COCC Contact Manager.
- Processes loan payoffs, which includes preparation of the closed loan checklist.
- Tracks and resolves all customer inquiries and complaints received through Bank phone calls, voice mail, contact manager, and email to ensure exceptional customer resolution.
- Maintains awareness, understanding and compliance with the Bank’s internal policies and procedures, laws, and regulations appropriate for this position.
- Provides assistance in response to regulatory and internal/external audit requests.
- Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.
Desired Qualifications/Experience/Certification/Education (in order of importance)- 1 years of relevant banking and/or business experience.
- 1 years of customer service-related work experience.
- Experience being accurate with a focus on attention to details via previous work assignments.
- Experience with Microsoft Windows, Outlook, Excel, and loan servicing systems or transferable software packages.
- Excellent oral, written and interpersonal communication skills resulting in the ability to interact with all levels of management and employee population.
- The ability to work occasional overtime for special projects, when necessary.
- High school diploma, GED, or demonstrated commensurate experience.
Physical Requirements (specific to the role)The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.- Ability to work effectively in an office environment for 40 hours per week (including sitting, standing and working on a computer for extended periods of time).
- Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
- Ability to travel as required.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
We are an equal opportunity employer/minority/female/disability/protected veteran. - 1 Month Ago
- Dev
-
Uniontown, OH
FULL_TIME
- Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
- 17 Days Ago
- OneMain Financial
-
Cuyahoga Falls, OH
FULL_TIME
- At OneMain , Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specia...
- Just Posted
- OneMain Financial
-
Akron, OH
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 8 Days Ago
- Technical Consumer Products Inc
-
Aurora, OH
FULL_TIME
- Summary The Business Systems Analyst is responsible to develop thorough knowledge in the design, implementation, operation and support of specific business applications and/or supporting technologies ...
- 9 Days Ago
- TECHNICAL CONSUMER PRODUCTS INC
-
Aurora, OH
OTHER
- Job Details Job Location: Aurora Office - Aurora, OH Salary Range: Undisclosed DescriptionQualifications
- 11 Days Ago
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Top Consumer Loan Servicing Executive jobs found in Akron, OH area
- Howard Hanna Real Estate Services
-
Mayfield Heights, OH
- Please apply to our opening to support our CEO as the Executive Assistant if you have 5+ year of direct executive suppor...
- 4/20/2024 12:00:00 AM
- HBA of Greater Cleveland
-
Independence, OH
- The Home Builders Association of Greater Cleveland is a non-profit professional association of almost 400 members. HBA r...
- 4/20/2024 12:00:00 AM
- Skylight Financial Group
-
Cleveland, OH
- Job Description Job Description Job Overview The successful applicant will be responsible for welcoming guests and clien...
- 4/20/2024 12:00:00 AM
- AUI
-
Akron, OH
- Job Description Job Description The Business Development Representative will sell health, life and other types of insura...
- 4/20/2024 12:00:00 AM
- Akron Area Ymca
-
Akron, OH
- POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community thr...
- 4/20/2024 12:00:00 AM
- Shurtape Technologies, LLC
-
Avon, OH
- Overview: SUMMARY OF POSITION As a member of the executive team, this individual will organize and coordinate the activi...
- 4/20/2024 12:00:00 AM
- Maltz Museum
-
Cleveland, OH
- Position Overview The Executive Director (“ED”) is the chief executive officer of the Maltz Museum (“Museum”) and is app...
- 4/19/2024 12:00:00 AM
- Aramark
-
Elyria, OH
- Job Description Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. ...
- 3/21/2024 12:00:00 AM
About Akron, Ohio
were up 1.6% from a year ago