Top Consumer Loan Servicing Executive jobs in Anderson, SC

Top Consumer Loan Servicing Executive oversees all consumer loan servicing activities. Ensures efficiency of collections, escrow, and cashiering operations. Being a Top Consumer Loan Servicing Executive provides recommendations for areas of improvement. Requires a bachelor's degree. Additionally, Top Consumer Loan Servicing Executive typically reports to a head of a unit/department. The Top Consumer Loan Servicing Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Servicing Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Performing Loan Consultant I
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Performing Loan Consultant is responsible for providing excellent customer service in a fast-paced call center. The Performing Loan Consultant will handle inbound customer service related calls, as well as, contact homeowners across the country to collect past-due mortgage payments, identify their issues, and develop practical payment solutions that help them get current in their mortgage payments. Our Performing Loan Consultant team is the face of our organization, and we are interested in hiring individuals that are fully committed to providing exceptional customer service. Principal Duties Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Use a blend of manual and automated calling strategies to locate past due homeowners, contact them, identify their issues, and set up customized payment strategies that cure their delinquencies. Develop workable payment solutions that satisfy both our clients/investors and our company. Handling inbound Customer Service calls, assisting with an assortment of questions from website assistance, escrow to processing payoffs. Process homeowners’ mortgage payments. Offer and refer eligible homeowners for refinancing opportunities to the Originations department Arrive at work on-time for all shifts. Reliable transportation to work or comply with requirements for remote work policy. Achieve company performance goals. Take part in continuous training in company policies/procedures and industry regulations. Consistently represent the company in a positive and professional manner. Performs related duties as assigned by supervisor. Education and Experience Requirements College degree preferred, High-school diploma (or equivalent) required. Over 1 year of collections experience (preferred, but not required). Knowledge, Skill and Ability Requirements English fluency. Outstanding negotiation and telephone communication skills. Familiarity with Internet-based search techniques (including the use of skip-tracing solutions). The ability to maintain professional conduct with people of any mood or personality type. Excellent reasoning and research skills; the ability to see the “big picture” and manage the details. The ability to safeguard confidential customer and company information. A solid work ethic, high integrity, a positive attitude, and strong attention to detail. The ability to follow instructions but work with minimal direct supervision. Excellent keyboard skills. Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, etc.). Spanish or bilingual is a plus. Sales experience a plus While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. #LI-AM1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.
  • 1 Month Ago

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Consumer Loan Specialist
  • 1st Heritage Credit
  • Greenville, SC FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 21 Days Ago

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Consumer Loan Specialist
  • Curo
  • Greenville, SC FULL_TIME
  • Overview: Reach new heights in your career with Heights Finance! At Heights Finance we service our communities by offering personal installment loans designed to help our customers get the money they ...
  • 10 Days Ago

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Bilingual Consumer Loan Specialist
  • Heights Finance Corporation
  • Greenville, SC FULL_TIME
  • Overview: Reach new heights in your career with Heights Finance! At Heights Finance we service our communities by offering personal installment loans designed to help our customers get the money they ...
  • 10 Days Ago

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Software Support Analyst II (On-Site)
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 1 Day Ago

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Foreclosure Sale and Oversight Analyst
  • Shellpoint Mortgage Servicing
  • Greenville, SC FULL_TIME
  • Primary Function The Foreclosure Sale Oversight Analyst will focus on the implementation, trending, and management of the process of utilizing auction vendors to assist in the marketing and crying of ...
  • 4 Days Ago

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0 Top Consumer Loan Servicing Executive jobs found in Anderson, SC area

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Office Administrator Office Manager
  • Community Transportation Services L
  • Greenville, SC
  • Job Description Job Description We are seeking an Office Administrator Office Manager to join our team! You will perform...
  • 3/28/2024 12:00:00 AM

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Account Executive
  • Roper Staffing
  • Laurens, SC
  • Job Description Job Description We are seeking an Account Executive to join our team! You will resolve customer question...
  • 3/28/2024 12:00:00 AM

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Account Executive
  • Ridge Media
  • Greenville, SC
  • Position Overview: Ridge Media is seeking a highly-motivated, full-time Account Executive to join our team in Greenville...
  • 3/27/2024 12:00:00 AM

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Insurance Executive
  • AAA Auto Club Group
  • Greenwood, SC
  • Company: AAA Job Type: Full-time, Entrepreneurial Agency Opportunity Job Description: Are you a successful, entrepre...
  • 3/27/2024 12:00:00 AM

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Executive Director
  • The Veranda at Carnesville
  • Carnesville, GA
  • Job Description Job Description Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opport...
  • 3/26/2024 12:00:00 AM

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Chief Financial Officer
  • Greenville Water
  • Greenville, SC
  • CHIEF FINANCIAL OFFICER Under limited supervision from the Chief Executive Officer, the Chief Financial Officer oversees...
  • 3/26/2024 12:00:00 AM

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Account Executive
  • Greenville Division (JER-GV)
  • Greenville, SC
  • Job Description Job Description Make The Difference: Our clients are looking for viable alternatives to their current be...
  • 3/26/2024 12:00:00 AM

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Chief Executive Officer (CEO - BH) - The Carolina Center
  • UHS
  • Greer, SC
  • Responsibilities About Universal Health Services One of the nation's largest and most respected providers of hospital an...
  • 3/25/2024 12:00:00 AM

Anderson is a city in and the county seat of Anderson County, South Carolina, United States. The population was 26,686 at the 2010 census, and the city was the center of an urbanized area of 75,702. It is one of the principal cities in the Greenville-Anderson--Mauldin Metropolitan Statistical Area, which had a population of 824,112 at the 2010 census. It is further included in the larger Greenville-Spartanburg-Anderson, South Carolina Combined Statistical Area, with a total population of 1,266,995, at the 2010 census. Anderson is just off Interstate 85 and is 120 miles (190 km) from Atlanta an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Consumer Loan Servicing Executive jobs
$148,362 to $288,261
Anderson, South Carolina area prices
were up 1.5% from a year ago