Top Consumer Loan Servicing Executive jobs in Springfield, IL

Top Consumer Loan Servicing Executive oversees all consumer loan servicing activities. Ensures efficiency of collections, escrow, and cashiering operations. Being a Top Consumer Loan Servicing Executive provides recommendations for areas of improvement. Requires a bachelor's degree. Additionally, Top Consumer Loan Servicing Executive typically reports to a head of a unit/department. The Top Consumer Loan Servicing Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Servicing Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Loan Servicing Manager
  • INB
  • Springfield, IL FULL_TIME
  • Job Description:


    Summary

    The Loan Servicing Manager (LSM) is responsible for ensuring the completeness, accuracy and efficiency of the loan servicing division in connection with all loans excluding commercial credits cards. The LSM sets division goals, tracks operating performance metrics and provides monthly status reports to the CFO inclusive of improvement recommendations. The LSM coordinates communication to inform department staff of regulatory updates and ensures staff receive proper training.
    Experience and Skills:

    Primary Functions Within Division

    • Boarding of loans held for investment and secondary market loans sold to third party investors such as Fannie Mae (FNMA) and Freddie Mac (FHLMC)
    • Application of loan payments to loans held for investment and loans serviced for 3rd party investors.
    • Escrow operations (taxes, insurance, etc.) - account analysis and payments
    • Collateral lien releases (mortgages, titles, equipment, etc.)
    • Rural Development loan reporting
    • Collateral insurance tracking
    • Responding to customer inquires
    • Credit bureau reporting
    • Loan balancing to general ledger (daily, monthly)
    • Loan payoff quoting
    • Collateral tracking by geography
    • Private Mortgage Insurance (PMI) tracking

    Essential Duties and Responsibilities include the following. Other duties may be assigned that are reasonably within the scope of the position.

    • Implement appropriate processes, controls and action plans regarding the loan servicing division to assure the department’s efficient and effective operation.
    • Exercise daily supervision over team leaders and staff and assure that departmental objectives are achieved.
    • Provide assistance and support to staff in dealing with customer problems. Assist in the resolution of particularly sensitive or complex problems.
    • Supervise the daily reconciliation of loan trial balances to general ledger totals, approving and adjusting entries as necessary.
    • Assist in the accurate and timely completion of the Bank’s official reports.
    • Assure that procedures exist for the verification and maintenance of all required loan-related adjustments.
    • Ensure proper maintenance of records and documentation.
    • Work closely with collections and legal personnel in facilitation of collection activities.
    • Research customer problems and answer questions.
    • Carry out such other duties as may be requested or assigned.
    • Work special projects or duties as assigned.

    Supervisory Responsibilities

    This job will manage the Loan Servicing Team Leads.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience

    Associate's degree or higher is preferred; 3-5 years banking experience, and at least 1 year of management experience required.

    Knowledge, Skills and Abilities

    Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write and comprehend simple instructions, short correspondence, and memos.

    Mathematical Skills

    Requires ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning Ability

    Requires ability to use good judgement in making routine and complex decisions; Must have excellent customer service skills; Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever changing environment.

    Computer Skills

    To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

    ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:
    https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf


    From: INB

  • 1 Month Ago

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Loan Servicing Manager
  • Illinois National Bank
  • Springfield, IL FULL_TIME
  • Job Description: Summary The Loan Servicing Manager (LSM) is responsible for ensuring the completeness, accuracy and efficiency of the loan servicing division in connection with all loans excluding co...
  • 23 Days Ago

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Loan Servicing Specialist
  • Illinois National Bank
  • Springfield, IL FULL_TIME
  • Job Description: Summary Primarily responsible for solving and alleviating potential problems for all loan related accounts (including commercial and consumer). Knowledge of loan servicing processes a...
  • 25 Days Ago

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Consumer Loan Manager
  • Staley Credit Union
  • Decatur, IL FULL_TIME
  • CONSUMER LOAN MANAGER – DECATUR, IL (Woodford Street)This is a mid-level management position, which has upward mobility potential based on performance and personal interests. Staley Credit Union is a ...
  • 25 Days Ago

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Manager Trainee - Springfield IL
  • Tower Loan
  • Springfield, IL FULL_TIME
  • Manager Development Program At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectivel...
  • 1 Month Ago

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Machine operator
  • Reynolds Consumer Products Inc.
  • Jacksonville, IL FULL_TIME
  • Benefits Pulled from the full job description 401(k) Adoption assistance Dental insurance Health insurance Life insurance Paid parental leave Paid time off Parental leave Referral program Tuition reim...
  • 11 Days Ago

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0 Top Consumer Loan Servicing Executive jobs found in Springfield, IL area

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Executive Assistant
  • Equitable Advisors
  • Springfield, IL
  • We are looking for an outgoing individual who is organized, can handle multiple ongoing tasks, and has great communicati...
  • 4/18/2024 12:00:00 AM

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Chief Executive Officer
  • Illinois Coalition Against Domestic Violence
  • Springfield, IL
  • Job Description Job Description Position Overview This is an exciting opportunity for an ambitious, highly organized, re...
  • 4/17/2024 12:00:00 AM

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Office Administrator
  • Illinois Coalition Against Domestic Violence
  • Springfield, IL
  • Job Description Job Description ICADV is currently seeking a highly organized, tech-savvy person to fill a full time Ope...
  • 4/17/2024 12:00:00 AM

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Virtual Sales Executive
  • Pappas Agency
  • Springfield, IL
  • Join Our Winning Team - Sales Agent Position with the Pappas Agency Are you looking for a rewarding career with high ear...
  • 4/17/2024 12:00:00 AM

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Executive Assistant
  • Equitable Advisors
  • Springfield, IL
  • We are looking for an outgoing individual who is organized, can handle multiple ongoing tasks, and has great communicati...
  • 4/16/2024 12:00:00 AM

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Executive Chef
  • Driftwood Hospitality Management, LLC
  • Springfield, IL
  • ** Executive Chef** **** Posted February 15, 2022 *Driftwood Hospitality Managements company culture empowers our associ...
  • 4/16/2024 12:00:00 AM

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Hospice RN Executive Director
  • Heartland Hospice
  • Springfield, IL
  • Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home healt...
  • 4/10/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Springfield, IL
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 3/18/2024 12:00:00 AM

Springfield is the capital of the U.S. state of Illinois and the county seat of Sangamon County. The city's population of 116,250 as of the 2010 U.S. Census makes it the state's sixth most populous city. It is the largest city in central Illinois. As of 2013, the city's population was estimated to have increased to 117,006, with just over 211,700 residents living in the Springfield Metropolitan Statistical Area, which includes Sangamon County and the adjacent Menard County. Present-day Springfield was settled by European Americans in the late 1810s, around the time Illinois became a state. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Consumer Loan Servicing Executive jobs
$153,506 to $298,254
Springfield, Illinois area prices
were up 1.3% from a year ago