Top Consumer Loan Servicing Executive jobs in West Virginia
Top Consumer Loan Servicing Executive oversees all consumer loan servicing activities. Ensures efficiency of collections, escrow, and cashiering operations. Being a Top Consumer Loan Servicing Executive provides recommendations for areas of improvement. Requires a bachelor's degree. Additionally, Top Consumer Loan Servicing Executive typically reports to a head of a unit/department. The Top Consumer Loan Servicing Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Servicing Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Consumer Loan Servicing Executive jobs
Loan Servicing Specialist III
- Bank of Charles Town
-
Charles Town, WV
FULL_TIME
-
Full-Time
Summary
Performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage Escrow analysis and other various Consumer servicing tasks. All functions must be handled in accordance with established guidelines, compliance requirements, policies and procedures.Description
Reports To: Loan Servicing SupervisorFLSA Status: Non-ExemptESSENTIAL DUTIES AND RESPONSIBILITIESClient Service- Ability to meet the public well and to deal effectively with their questions or problems.
- Knows the Bank’s products and services thoroughly.
- Looks for opportunities to explain, promote, or sell products or services.
- Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service.
- Serves as a model of excellent customer service to other employees.
- Identify and cross-sell Bank products suitable to the customer’s needs.
- Handles customer complaints or questions and determines the action to be taken to remedy the situation.
Operations/Loan Functions- Books commercial loans including new loans, loan renewals, modifications, Participations, and SBA loans with a variety of complex structures, collateral, rates and terms onto the bank’s core processing system, ensuring quality, completeness and accuracy corresponding to the Loan Documentation and the Loan Approval.
- Performs system file maintenance necessary for other Commercial or Consumer loan changes as requested or required.
- Serves as Commercial Promissory Note custodian.
- Work with other financial institutions to ensure accuracy of participation loan transactions and balances
- Verifies incoming loan packages are complete with all required booking information, including proper approval when necessary.
- Utilize knowledge and experience with loan computer system and loan policy to perform Quality Control review for the booking and file maintenance of Consumer loans.
- Take steps necessary to perfect various types of loan collateral
- Assist the Loan Servicing Supervisor with projects and procedure updates, and by making recommendations for process changes or enhancements to the Loan Servicing functions.
- Work with commercial doc specialists and loan officers to resolve booking and maintenance issues.
- Ensure Commercial collateral files are updated appropriately with maintenance records
- Handles account reconcilement for various accounts.
- Assist and screen customer problems and direct them accordingly
- Process Commercial loan payoffs and corresponding collateral releases
- Prepare monthly reports for certain insurance vendors
- Perform escrow analysis.
- Handles force placement of insurance as needed and flood insurance monitoring
- Review E-Oscar and handle credit bureau disputes or corrections.
- Handles updates to expiring collateral and expiring commercial insurance reports.
- Learn other operational duties of department in order to provide backup assistance to the department
- Other duties as assigned
Security- Maintains neat and orderly work area and ensures that all negotiables and confidential records are properly secured each day.
- Understands role in case of disaster or robbery, whether victim or bystander, and knows proper post-robbery procedures.
- Professional appearance that evokes the customer’s trust.
- Adheres to all bank policies and procedures and to internal controls and system access restrictions.
CRITICAL SKILLS- Self Development: pursue additional education or training to remain current, improve knowledge, and diversify skills. The capacity to cross train in other areas is particularly helpful.
- Customer confidentiality: never reveal or divulge customer information to anyone outside of the Bank.
- Ability to relate, get along and work well with others in a team environment.
- Ability to adhere to BCT’s core values: Integrity, Teamwork, Growth, Customer Commitment, Community Focus
- Analytical: Ability to apply analytical skills for the purpose of implementing JHA enhancements as they relate to loans and to implement various proposals for complex commercial loan structures in our core processing system.
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED) with at least 5 years of retail, mortgage and commercial loan servicing experience. Courses offered by the American Institute of Banking (AIB) are desirable.KNOWLEDGE, SKILLS, AND ABILITIES- Position demands a person with a pleasant and professional personality, high degree of accuracy, attention to detail, good organization skills, and excellent customer service skills.
- Ability to understand and carry out oral or written instructions and to request clarification when needed.
- Must have basic skills in operating a computer, adding machine and typewriter.
- Ability to read and interpret documents such as loan documents and procedure manuals.
- Ability to demonstrate effective written and verbal communication skills
- Ability to answer telephones and greet public in a friendly and courteous manner.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
SMOKE-FREE WORKPLACEBCT is a 100% smoke-free company.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee may regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds.This job description is not designed to cover or contain a comprehensive listing of all duties/responsibilities that are required of position. Duties/responsibilities may change or be assigned at any time with or without notice.BCT is an Equal Opportunity/Affirmative Action EmployerBCT supports a workforce of diversity, equity, inclusion, and accessibility - 19 Days Ago
Loan Servicing Representative
- Bank of Charles Town
-
Charles Town, WV
FULL_TIME
- Full-Time Summary Performs administrative tasks to book and service home equity, mortgage and commercial loans in accordance with established guidelines and procedures. Description Reports To: Loan Se...
- 30 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Clarksburg, WV
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 1 Month Ago
Plant Controller
- Top Stack
-
Martinsburg, WV
FULL_TIME
- We are seeking a Plant Controller to become an integral part of our team! You will take ownership of the operations of the finance department including reporting, financial analysis, budgeting, foreca...
- 7 Days Ago
Online Product Tester
- Online Consumer Panels America
-
Virginia, WV
FULL_TIME
- Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of betwe...
- 5 Days Ago
Product tester
- Online Consumer Panels America
-
Huntington, WV
FULL_TIME
- Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of betwe...
- 17 Days Ago
Top Consumer Loan Servicing Executive jobs at Popular Companies
Sales Executive, Employee Benefits
- Keenan
-
Greater Los Angeles, CA
- Keenan has an exciting career opportunity as a Sales Executive that will be tasked with the generation of new business i...
- 4/18/2024 12:00:00 AM
Account Executive - Employee Benefits
- Marsh McLennan Agency
-
Aliso Viejo, CA
- Client Service Executive Summary Responsible for retention of existing business and the development of business within t...
- 4/16/2024 12:00:00 AM
Account Executive - Employee Benefits
- Marsh Mclennan Agency
-
Aliso Viejo, CA
- Client Service Executive Summary Responsible for retention of existing business and the development of business within t...
- 4/14/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Chicago, IL
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/14/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Birmingham, AL
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/14/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Metairie, LA
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/14/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Owensboro, KY
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/14/2024 12:00:00 AM
Account Executive-Employee Benefits
- NFP
-
Palm Beach Gardens, FL
- Who We Are NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Div...
- 4/14/2024 12:00:00 AM
About West Virginia
West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston.
West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Consumer Loan Servicing Executive jobs
$142,428 to $276,731