Top Contact Center Executive jobs in Birmingham, AL
Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Contact Center Executive jobs
- Top Closers
-
Cardiff, AL
FULL_TIME
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Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you!
We have a fantastic opportunity as a sales executive, for individuals who are motivated and looking to take their earning potential to the next level.
We are currently recruiting for Sales Executive throughout the UK with the leading Solar Panels Installer.
This could be an ideal role for people who have experience in working with renewable energy, Solar PV, Battery Storage, Grid Trading, and Air Source Heat Pumps.
Requirements/ Responsibilities of a Sales Executive
- Full UK Driver's Licence is essential
- 2 years sales experience
- Converting qualified leads to sales
- Specifying solar panel products to the consumer
- Excellent verbal and written communication skills
What we are offering in the Sales Executive role
- Full product training available
- Uncapped Commissions
- Flexible working hours
- Appointments provided, no cold calling
We're looking for the best of the best, so if you feel like there's no challenge that can't be met and a goal that is unachievable then we want to hear from you! Click here to apply today.
- 1 Month Ago
- Top Closers
-
Cardiff, AL
FULL_TIME
- Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you! We h...
- 1 Month Ago
- Alabama 811
-
Fultondale, AL
FULL_TIME
- Would you like to make a positive difference in the lives of everyone who works and lives around underground utilities in Alabama?Alabama 811 is the state one call notification center for the state of...
- 11 Days Ago
- Ashley HomeStore
-
Bessemer, AL
FULL_TIME
- Strategically lead and develop a team of 10 customer care representatives to improve and enhance the customer experience by setting and maintaining clear accountable performance measures. Help define ...
- 30 Days Ago
- Other Executive
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Jasper, AL
OTHER
- Walker Baptist Medical Center, Jasper, Alabama Walker Baptist Medical Center is a 267-bed acute care facility in Jasper, Alabama, with more than 600 employees. The hospital offers a comprehensive rang...
- 6 Days Ago
- Other Executive
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Homewood, AL
OTHER
- MARKET SUMMARY: Brookwood Baptist Medical Center Located in Birmingham, this 595 bed facility provides the following services: Brain & Neuro, Cancer Care, Children's Services, Diagnostics, Digestive D...
- 6 Days Ago
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0 Top Contact Center Executive jobs found in Birmingham, AL area
- Hellolanding
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Birmingham, AL
- **Experience Specialist (Customer Support)** at Landing Birmingham, AL ****About the Role:**** We are looking for a **Co...
- 4/17/2024 12:00:00 AM
- Star Academies
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Birmingham, AL
- ** Customer Support Officer Starbank** **Job reference:** 002329 **Closing Date:** 18/06/2021 **Salary:** 18,562 to 18,9...
- 4/16/2024 12:00:00 AM
- Glide Group
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Birmingham, AL
- **Customer Service Advisor** Apply Location Birmingham **About You** You are a brilliant communicator with fantastic cus...
- 4/16/2024 12:00:00 AM
- Citizens Trust Bank
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Birmingham, AL
- Job Description Job Description Celebrating over 100 years in the community, Citizens Trust Bank remains committed to pr...
- 4/15/2024 12:00:00 AM
- Hellolanding
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Birmingham, AL
- **Overnight Experience Specialist (Customer Support)** at Landing Birmingham, AL ****About the Role:**** We are looking ...
- 4/14/2024 12:00:00 AM
- Citizens Trust Bank
-
Birmingham, AL
- Job Description Job Description Senior Commercial Relationship Manager – Birmingham, Alabama Step into the dynamic world...
- 4/13/2024 12:00:00 AM
- Daxko
-
Birmingham, AL
- **Customer Service Advocate (Open to Remote)** * 600 University Park Pl, Birmingham, AL 35209, USA * Employees can work ...
- 4/13/2024 12:00:00 AM
- Tenet Health
-
Pinson, AL
- Job Description **This is an in-person position and not a remote opportunity.** $500 Sign On Bonus Summary Medical offic...
- 4/13/2024 12:00:00 AM
About Birmingham, Alabama
were up 1.3% from a year ago