Top Contact Center Executive jobs in Champaign, IL

JX Truck Center - Champaign is a subsidiary of JX Enterprises, Inc. We have 25 dealerships in 4 states: Illinois, Indiana, Michigan, and Wisconsin. As of this posting, the Champaign branch has approximately 22 employees in all of their departments.

Currently, JX Enterprises, Inc. employs approximately 1,250 people.

Job Overview:

The Outside Parts Sales Executive will develop new accounts, recover lost accounts, and manage established accounts. The Outside Parts Sales Executive sells parts to customers on an assigned route while building and promoting new parts business on this route by growing existing business and cold calling new business. This is a Monday - Friday, first shift position.

Pay: 6 Month Commission Guarantee Starter Package Base Salary ($35,000/yr.), Eventually Transitioning to Uncapped Commission Plan w/ Bonuses after the Initial 6 Months Base Salary ($35,000/yr.)

Shift: 7:30 a.m. - 4:30 p.m. (Monday - Friday)

Working Arrangement: On-site (100% - you'll be in the dealership in the morning and out visiting customers for the majority of your day.)

Hiring Manager: John Kramer

What's the Manager Like? John is laid back and easy to talk to. He likes to help his employees be successful in their careers.

Interview process: 2-3 interviews (depending on if the recruiter is asked to conduct a phone interview or not.)

# of openings: 1

Time Frame to Fill: As soon as we find the right candidate for the job, and someone who fits in with our Champaign team.

Essential Duties and Responsibilities

• Sell, promote, and provide exceptional service to new customers.
• Maintain accurate documentation in reports, quoting and other internal communication.
• Delivery of existing orders for customers.
• Develop, implement, and maintain comprehensive account specific growth strategies.
• Service existing accounts and communicate with clients on a regular basis.
• Follow up on orders to ensure that customers are served promptly.
• Discuss the use and features of various parts.
• Advise the counterperson on delivery instructions.
• All other duties as assigned

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Competencies:

Priority Setting

Customer Service

Technical Skills

Minimum Qualifications:

• High school diploma or equivalent
• 2 or more years of related parts, sales, or service experience required.
• Excellent communication skills required.
• Intermediate computer skills are required.
• Valid driver’s license required.
• Dependable and reliable attendance required.

JX Enterprises, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Experience

• 1 year(s): Parts Sales, Business to Business Sales

Education

• High School or GED or better in General

Licenses & Certifications

• DL

Skills

• Relationship Building Skills
• Sales Skills
• Time Management

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Financial: Inspired to perform well by monetary reimbursement
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization