Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Overview:
We are seeking an experienced Automotive Mechanic to join our team. As an Automotive Mechanic, you will be responsible for diagnosing, repairing, and maintaining various vehicles. This is a full-time position with competitive pay and benefits.
Responsibilities:
- Perform routine vehicle maintenance tasks, including oil changes, tire rotations, and filter replacements
- Diagnose and repair mechanical issues with vehicles, including engine, transmission, and electrical systems
- Conduct brake inspections and repairs
- Perform automotive body repairs and refinishing
- Use schematics and technical manuals to troubleshoot and repair vehicle systems
- Test vehicle functionality after repairs are completed
- Provide excellent customer service by explaining repairs and answering any questions or concerns
Skills:
- Strong knowledge of automotive repair techniques and procedures
- Proficiency in using diagnostic equipment and tools
- Experience with Advanced Driver Assistance Systems (ADAS)
- Familiarity with auto body repair techniques and estimating
- Ability to read and interpret schematics and technical manuals
- Excellent problem-solving skills to diagnose complex issues
- Strong attention to detail to ensure accurate repairs
- Effective communication skills to interact with customers and explain repairs
Requirements:
- Proven experience as an Automotive Mechanic or similar role
- Certification from a recognized automotive training program or equivalent experience
- Valid driver's license with a clean driving record
If you are a skilled Automotive Mechanic looking for a challenging role in a reputable automotive service center, we encourage you to apply. Join our team today and contribute to providing exceptional service to our valued customers.
Job Types: Full-time, Part-time
Pay: From $500.00 per week
Expected hours: 45 per week
Benefits:
Experience level:
Schedule:
Work Location: In person
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