Top Credit and Collections Executive jobs in Maine

Responsibilities

Responsible for the analysis, reporting, and technical understanding of credit and collection and other related data. Coordinates and improves collection activities and systemic changes within the department and with outside agencies to assure prompt, courteous and proper collection in adherence with regulatory guidelines. Works within a group identifying and designing system efficiencies.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

1. Understand the design and logic of the CMP SAP system. Process workflow errors and identify opportunity to improve system efficiencies. (35%)
2. Ensuring system logic and business processes are accurate are adhering to all regulatory guidelines. (30%)
3. Processes accounts with overdue bills for non-payment. Coordinates proactive calling campaigns and field collections for residential and non-residential customers with arrears. (10%)
4. Works closely with management to develop, improve and implement collection process. (10%)
5. Prepares and maintains credit and collection records, files and reports. Maintains follow-up files for special handling of accounts as required. (10%)
6. Other duties as assigned. (5%)

Skills and Requirements

Bachelor’s Degree preferred. Associates Degree with a minimum of 3 years relevant experience or High School/GED with a minimum of 5 years relevant experience required.

Skills/Abilities:

• Strong analytical and technical ability.
• Working knowledge of customer service, SAP, and collections policies and practices.
• Strong communication skills.
• Effective problem-solving and organizational skills.
• Able to multi-task.
• PC skills, including MS Office Suite

Salary Range for this position is dependent on experience, ranging from $64,000 to $80,000.

Competencies

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country