Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
RC Management is seeking a fun, energetic person to join our customer service team. We are an established property management company with openings for customer service/tenant relations staff. Your main focus with us will be handling payments, answering questions for both new and prospective tenants, and signing leases. Other responsibilities include answering phones, replying to social media posts, and responding to text messages from tenants. Other general office related tasks and functions are also involved. This is a fast paced and challenging but enjoyable environment. The ideal candidate will possess the following skills:
Job Type: Full-time
Salary: $15.00 - $17.00 per hour
Schedule:
Ability to commute/relocate:
Work Location: One location
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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0 Top Customer Service Executive jobs found in Champaign, IL area