Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Position Title: Customer Care Representative II
Pay Grade: 21, $18.33 to $22.08 per Hour
Position summary:
Schedule and dispatch workers/service vehicles for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress. May include basic data entry clerk duties of business information.
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Job Type: Full-time
Pay: $18.33 - $22.08 per hour
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Work Location: In person
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0 Top Customer Service Executive jobs found in Davenport, IA area