Top Customer Service Executive jobs in Evansville, IN

All Applications must be submitted through usajobs.gov. www.usajobs.gov/job/811336500
This a County Executive Director - Expanded position located in the White County (shared management with Gallatin/Hardin) Farm Service Agency Office, in Carmi, Illinois

Duties

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• Providing basic FSA farm loan program services.
• May perform additional farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

RequirementsConditions of Employment

• You must be a US Citizen or US National.

QualificationsQualifications are in accordance with requirements in Handbook 27-PM.

Applicants must meet all qualification and eligibility requirements by the closing date in the announcement. including the following specialized experience and/or education, as identified below:

You may start at the CO-07 level if you have one of the following qualifications:

• Successful completion of one full year of graduate education from an accredited college or university. OR
• Superior Academic Achievement: A bachelor's degree in any field of study from an accredited college or university with either:
• grade point average (GPA) of 3.0 based on a 4.0 scale;
• 3.5 GPA based on a 4.0 scale for required courses completed in a major field of study during the last two years of undergraduate study;
• class standing of upper third of the graduating class in the college, university, or major subdivision of the college;
• membership in a National Scholastic Honor Society certified by the Association of College Honor Societies, excluding freshman honor societies.

An applicant must submit an unofficial copy of their transcript at the initial phase of the application process demonstrating that they qualify based on superior academic achievement. If selected for the position, an official transcript must be provided from the college or university before the applicant entering on duty. OR

• One-year specialized experience equivalent to grade CO-5 or GS-5 level. Specialized experience is experience that demonstrates knowledge of basic principles, concepts, and methods of fact-finding, analysis, and problem-solving techniques as they apply to the analysis, evaluation, and application of agricultural program requirements. In addition, knowledge of and skill in applying analytical and evaluative techniques to assist in assessing the effectiveness and efficiency of agricultural program operations to make recommendations for improvements. OR
• Six months of experience as a CED or CEDT at the CO-5 level. OR
• A combination of education and experience as described above.

You may start at the CO-09 level if you have one of the following qualifications:

• A Master's or equivalent graduate degree or two full academic years of progressively higher-level graduate education leading to such a degree from an accredited college or university. OR
• One-year experience equivalent to at least grade CO-7 or GS-7 in the federal service. Experience demonstrates knowledge of agricultural program policies and practices to independently examine applications, supporting documents, and program reports. In addition, experience applying analytical and evaluative techniques to assist in assessing the effectiveness and efficiency of agricultural program operations to make recommendations for improvements. OR
• 1 year of any supervisory experience.
• A combination of education and experience as described above.

You may start at the CO-11 level if you have one of the following qualifications:

• One-year experience equivalent to at least grade CO-9 or GS-9 in the federal service.

You may start at the CO-12 level if you have one of the following qualifications:

• One-year experience equivalent to at least grade CO-11 or GS-11 in the federal service.

Education

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours and grade earned. You must submit with your application package evidence that any education completed in a foreign institution was appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education as equivalent to U.S. Education standards. You may submit an unofficial copy of the transcript at the initial phase of the application process; however, if selected, you will be required to submit official transcripts prior to entering on duty. Please refer to the "How to Apply" section for instructions on submitting the transcript.

Additional information

Veterans preference does not apply since this position is being advertised under Title 7 authorities.

Relocation expenses are not authorized.

When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

This is a Title 7, Non-Federal, Non-Civil Service position.

This announcement may be used to fill one or more vacancies.

Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact: USDAs TARGET Center at 202-720-2600 (voice and TDD).

Optional - This position may be eligible to telework up to two (2) days per biweekly pay period (1 day per week) upon supervisory approval. This position may also be eligible for flexible work schedules in accordance with Department and Agency directives.

• Males born after 12/31/1959 must be Selective Service Registered or Exempt.
• Must be a high school graduate or equivalent.
• Must be 18 years of age or 17 years of age for high school graduates.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
• Successful completion of one-year supervisory/managerial probationary period, if required.
• Financial Disclosure Required (FSA-324).

Job Type: Full-time

Pay: $49,025.00 - $113,047.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Carmi, IL 62821: Relocate before starting work (Preferred)

Work Location: In person