Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Customer Service Representative (part time position)
Primary job role: Answering telephone, entering, and dispatching work orders. Processing of credit card payments, Entering non-credit card payments. Calling customers to reminder of services due. Call customer with past due balances. Other secretarial duties as needed.
Schedule: Flexiable schedule Monday-Friday. Hours will be between 7am-4:30pm
Benefits: None
Requirements:
· Professional Telephone Skills
· Strong oral and written communication skills
· Dependable
· Basic computer skills (word,excel, outlook, jobber)
Pay Range: $12-$15 Per hour. (Biweekly direct deposit)
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 4 – 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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