Top Customer Service Executive jobs in Newark, NJ
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 26 Days Ago
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Oracle PPM ConsultantLocation: Newark, NJQualifications· Strong experience of 10 years as an Oracle ERP Cloud Consultant focussing on Oracle Project Portfolio Management and worked ono Plan...
- 15 Days Ago
- Atlas Copco Compressors LLC -North America Customer Center
-
Jersey, NJ
FULL_TIME
- Field Service Technician, Compressor Technique - Multiple Locations Functional area: Service Country: United States City: Jersey City, NJ Company name: Atlas Copco Compressors LLC Date of posting: Jan...
- 21 Days Ago
- Atlas Copco Compressors LLC -North America Customer Center
-
Morristown, NJ
FULL_TIME
- Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Feb 1, 2024 Pas...
- 21 Days Ago
- United Parcel Service
-
NEWARK, NJ
FULL_TIME
- Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovat...
- 10 Days Ago
- MoneyServ/Garden State Check Cashing Service, Inc.
-
Newark, NJ
PART_TIME
- We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” ...
- 2 Months Ago
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0 Top Customer Service Executive jobs found in Newark, NJ area
- 7C Agency, Inc.
-
East Brunswick, NJ
- Job Description Job Description Client Account Representative 7C Agency is a promotional retail sales firm based in East...
- 4/23/2024 12:00:00 AM
- Mariner Wealth Advisors
-
New York, NY
- Overview: If you are looking to build your career with a firm that puts the client first, then Mariner is the right firm...
- 4/23/2024 12:00:00 AM
- Transcend Practice Management
-
Nyack, NY
- Job Description Job Description CLIENT SERVICE ASSOCIATE MUST HAVE EXPERIENCE IN THE FINANCIAL SERVICES INDUSTRY Locatio...
- 4/23/2024 12:00:00 AM
- Advisor Business Solutions
-
New York, NY
- Our client is a successful wealth management firm seeking an experienced Client Service Associate for their firm in New ...
- 4/22/2024 12:00:00 AM
- TransPerfect
-
New York, NY
- Who We Are Do you want to work for the global leader in the language services and technology industry? Are you intereste...
- 4/22/2024 12:00:00 AM
- Vestwell
-
New York, NY
- WHO ARE WE? There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace ...
- 4/21/2024 12:00:00 AM
- FAIR Health Inc
-
New York, NY
- Job Description Job Description About FAIR Health FAIR Health, Inc., a national, independent nonprofit organization, was...
- 4/20/2024 12:00:00 AM
- Premier Path Wealth Partners
-
Madison, NJ
- About the job The Client Service Associate (CSA) is a client-facing role responsible for maintaining, deepening, and enr...
- 4/19/2024 12:00:00 AM
About Newark, New Jersey
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