Top E-Care Executive jobs in Waterbury, CT

Top E-Care Executive leads and oversees all aspects of Web customer service operations. Investigates and leverages technology to enhance Web customer service experience. Being a Top E-Care Executive requires a bachelor's degree. Typically reports to top management. The Top E-Care Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top E-Care Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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Customer Service Representative - Trinity Health Of New England Urgent Care - E Main
  • Premier Health Consultants LLC
  • Waterbury, CT FULL_TIME
  • Description

    Summary

    The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems.

    Essential Duties and Responsibilities include the following:

    • Maintains appropriate clinical/clerical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.
    • The CSR will follow all scripting provided for patient interactions.
    • Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.
    • Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.
    • Enters patient admitting information into computer and adds patient on clinic schedule.
    • Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.
    • Responsible for daily ledger balancing and preparation of bank deposits.
    • Performs duties which may be assigned from time to time by Managers and Administration.
    • Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.
    • Other duties as needed.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Requirements

    Education and/or Experience High School Diploma or Equivalent.

    Language Skills Ability to read, analyze, and interpret technical procedures or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Computer Skills To perform this job successfully, an individual should have knowledge of EMR, DocuTap, Excel Spreadsheet software and MS Word Processing software.

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; reach, stoop, bend, kneel, and/or crouch. The employee must frequently lift supplies and/or equipment and may be responsible for lifting, positioning, and/or transferring patients.

    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually quiet to moderate. The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards.

    The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.


  • 4 Days Ago

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Cdl teams top pay in
  • U.S. Xpress
  • Waterbury, CT FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / ...
  • Just Posted

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Express Technicians
  • Executive Auto Group
  • Middletown, CT FULL_TIME
  • What are you doing with your life?Are you responsible?Are you ready for a change with real growth opportunities?Do you have a passion for repairing cars?Be a part of a winning team!Do you want a caree...
  • 10 Days Ago

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Home Care Aide
  • City Care Home Care
  • Moodus, CT FULL_TIME,PART_TIME
  • City Care Home Care is a home care agency currently looking for caregivers. You can give us a call at (203) 677-0707 https://citycarehomecare.com/for-caregivers/ Se habla Espanol. As a member of our c...
  • Just Posted

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Home Care Aide
  • City Care Home Care
  • Torrington, CT PART_TIME,FULL_TIME
  • City Care Home Care is a home care agency currently looking for caregivers. You can give us a call at (203) 677-0707 https://citycarehomecare.com/for-caregivers/ Se habla Espanol. As a member of our c...
  • 1 Day Ago

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Home Care Aide with car
  • City Care Home Care
  • Waterbury, CT PART_TIME,FULL_TIME
  • City Care Home Care is a home care agency currently looking for caregivers. You can give us a call at (203) 677-0707 https://citycarehomecare.com/for-caregivers/ Se habla Espanol. As a member of our c...
  • 1 Day Ago

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0 Top E-Care Executive jobs found in Waterbury, CT area

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Executive Assistant II | Office of the Scientific Director
  • The Jackson Laboratory
  • Farmington, CT
  • Executive Assistant II | Office of the Scientific Director Farmington, CT (onsite, 5 days a week This role provides seni...
  • 3/28/2024 12:00:00 AM

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Account Executive
  • Lycatel LLC
  • Hartford, CT
  • Job Description Job Description Lycamobile is seeking a talented Account Executive to join their Sales Team in Hartford,...
  • 3/28/2024 12:00:00 AM

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Executive Assistant
  • Milligan Realty
  • Norwalk, CT
  • Job Description Job Description Busy real estate development/property management company in Norwalk CT looking for a hig...
  • 3/27/2024 12:00:00 AM

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Office Administrator Executive Assistant
  • Mac-Lad Corp
  • Windsor, CT
  • Job Description Job Description We are seeking an Office Administrator Executive Assistant to join our team! You will pr...
  • 3/26/2024 12:00:00 AM

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Chief Executive Officer, Community Mental Health
  • Macomb County Michigan
  • Clinton, CT
  • CLASSIFICATION TITLE: Chief Executive Officer, Community Mental Health SALARY: $118,023.26 - $167,983.90 DEPARTMENT: Com...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Eos Transitions
  • Hartford, CT
  • The Center for Children's Advocacy Seeks Executive Director About The Center for Children's Advocacy The Center for Chil...
  • 3/25/2024 12:00:00 AM

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Account Executive
  • Goosehead Insurance Agency
  • Woodbury, CT
  • Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utiliz...
  • 3/25/2024 12:00:00 AM

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Sales Executive
  • CoWorx Staffing Services
  • Danbury, CT
  • Job Title: Account Executive- Sales Location: Danbury, CT/Waterbury, CT Salary: $60,000- 65,000, plus uncapped commissio...
  • 3/24/2024 12:00:00 AM

Waterbury (nicknamed "The Brass City") is a city in the U.S. state of Connecticut on the Naugatuck River, 33 miles southwest of Hartford and 77 miles northeast of New York City. Waterbury is the second-largest city in New Haven County, Connecticut. As of the 2010 census, Waterbury had a population of 110,366, making it the 10th largest city in the New York Metropolitan Area, 9th largest city in New England and the 5th largest city in Connecticut. Throughout the first half of the 20th century, Waterbury had large industrial interests and was the leading center in the United States for the manu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top E-Care Executive jobs
$219,283 to $319,747
Waterbury, Connecticut area prices
were up 1.7% from a year ago

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