Top Employee Relations Executive jobs in Brockton, MA

Who We Are  

NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com. 

Summary of Role: 

As an Account Executive in our dynamic team, you will be the cornerstone of client interactions, fostering and deepening relationships with both clients and carrier representatives on a daily basis. You'll be the key contact for clients, managing and enhancing our relationships, diving into researching and advising on various benefit plans, and taking a leading role as an advisor. This is more than a job; it's a chance to make a significant impact – both in our clients' lives and within our team. If you're ready to take this leap and become a pivotal part of our client's journey, we're excited to welcome you aboard.

Essential Duties and Responsibilities:

• Negotiates terms, conditions, coverage limits and pricing with carriers and wholesalers.
• Develop and maintain ongoing relationships with clients; Act as the subject matter expert on Health & Welfare Benefits and vendor/carrier products and services.
• Maintains a project plan to ensure client deliverables are provided on time. Delegates work to more junior team members to ensure completion.
• Uses online carrier tools to develop quotations, prepare, pre-renewal information and update client proposal tables. (small market only) Understand and articulate alternative funding strategies. (large market only)
• Build and maintain strong relationships with carriers, companies and clients.
• Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues
• Maintain relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients.
• Anticipate client needs and identify the strategies to solve them.
• Review request for proposals and insurance plan analyses, negotiate with carriers and recommend renewal actions. Oversee implementations of new business.
• Understand and articulate alternative funding strategies.
• Work with director to develop and execute client strategy plan and defined deliverables.
• Oversee open enrollment process for clients; Review employee presentations and communication materials.
• Conduct and present annual client compliance audits.
• Genuine understanding of client financial mechanics and projections.
• Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues. Explain legislative guidelines including COBRA, HIPPA, ERISA, Section 125, and Health Care Reform to clients; Keep clients aware of updates on relevant 
• Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs)
• Review the work of the Account Managers on the team and provide informal mentorship to them.
• Ensure all client data is entered into CRM System (Salesforce) in a timely manner.
• Work with director to develop and execute client strategy plan and defined deliverables.

 Knowledge, Skills, and/or Abilities:

• Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
• Ability to work independently and anticipate client and team needs
• Effective time management and decision making skills
• Diligent follow up skills
• Ability to express ideas clearly in both written and oral communications
• Strong Microsoft Excel and PowerPoint skills
• Commanding presentation and public speaking abilities

Education and/or Experience: 

• BA/BS preferred
• Typically more than 5 years industry and product line experience.
• 4 years of health and welfare consulting experience required.

Certificates, Licenses, Registration:

• Life, Accident and Health Insurance License required.
• GBA or CEBS Certification a plus.

What We Offer  

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.  

 NFP and You... Better together! 

NFP is an inclusive Equal Employment Opportunity employer.