Top Learning (Knowledge) Executive jobs in Johnson City, TN
Top Learning (Knowledge) Executive ensures that all employees have access to pertinent business information and knowledge. Accountable for design, development, and release of knowledge systems, applications, and services for all business functions. Being a Top Learning (Knowledge) Executive requires a bachelor's degree. Typically reports to a top management. The Top Learning (Knowledge) Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Learning (Knowledge) Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Learning (Knowledge) Executive jobs
Knowledge Management Specialist
- Appalachian State University
-
Boone, NC
FULL_TIME
-
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary InformationClassification TitleTechnology Support Analyst
Working TitleKnowledge Management Specialist
Working Location (City, State)Boone, NC
Job Category3
Position Number092921
DepartmentInformation Technology Service - 205400
Description of UniversityAppalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum QualificationsGraduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position’s role; or graduation from a four year college or university and one year experience in the information technology field related to the position’s role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
Degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job FunctionsThe primary mission of Information Technology Support Services (ITSS) is to provide technology support and consultation to the faculty, staff and students of Appalachian State University. ITSS consists of a communication and instructional support team, a desktop support team, and call-in help desk team, a walk-in technology support center, and copier services.
Job duties and responsibilities of the Knowledge Management Specialist include:- Coordinate, write, edit, manage, publish, analyze, and maintain content for ITS Knowledge Base and websites.
- Work with department colleagues and project managers to develop communication strategies for university projects.
- Assess engagement and value of ITS online content via analytics and established metrics.
- Represent ITS in cross-functional meetings with external departments and areas.
- Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of communication projects.
- Design and deliver accessible, user-friendly content for documentation in Confluence, Jira and Drupal spaces.
- Perform other duties as assigned.
Knowledge, Skills, & Abilities Required for this Position- Knowledge of Jira Service Desk, Confluence Knowledge Base Management, Google Suite, Drupal, and Canva
- Ability to plan, develop, and execute communications within a strategic project framework
- Experience with screen recording tools and Adobe Creative Suite applications
- Excellent communication skills (oral and written), interpersonal, and organizational skills are required
- Demonstrated ability to present and explain complex technical topics, problems, and alternative solutions to varying audiences
- Writing experience for communicating and breaking down complex technical processes and systems for diverse audiences with varying ranges of experience
- General knowledge of enterprise-level, multi-user computing environments utilizing Microsoft Active Directory, SCCM, and JAMF
- Knowledge of Windows, MacOS/OSX, iOS, and Android operating systems
- General knowledge of enterprise-level networking and security topics
- Client support soft skills including:
- the ability to prioritize a multitude of tasks with or without direct supervision
- the ability to maintain positive working relationships with the campus community
- the ability to communicate complex technological concepts clearly and efficiently
- the ability to anticipate the needs of constituent clients proactively.
Preferred Qualifications- Bachelor’s degree
- Experience working with Confluence, Google Suite, Drupal, Canva.
- Experience planning, developing, and executing communications within a strategic project framework.
- Experience with screen recording tools and Adobe Creative Suite applications.
- Excellent communication skills (oral and written), interpersonal, and organizational skills are required.
- Demonstrated ability to present and explain complex technical topics, problems, and alternative solutions to varying audiences.
- Writing experience for communicating and breaking down complex technical processes and systems for diverse audiences with varying ranges of experience.
Type of PositionPermanent Full-Time
Staff/Non-FacultyStaff/Non-Faculty
Appointment Type1.00
Work Schedule/HoursMonday through Friday 8:00am-5:00pm. Rarely, this position may be authorized to work overtime during periods of unusually high workload or to service special events.
Number of Hours Per Week40
Number of Months Per Year12
Mandatory StaffNo
Physical Demands of PositionLight-to-moderate
Overall Competency LevelJourney
Salary Grade EquivalencyIT03
Salary Range
Anticipated Hiring Range$61,830-$64,303
Required Functional Competencies to Successfully Perform Job Duties.Consultancy Skills:- Communicate effectively and clearly to clients about technology issues and solutions.
- Provide meaningful educational opportunities to clients with regard to technology utilization.
- Interact with colleagues, primarily other members of the Desktop Support Specialists, Technology Help Desk, Technology Support Center, and Learning Spaces groups, to develop and disseminate institutional knowledge.
Planning & Organizing:- Collaborate with project managers to plan project communication strategies.
Project Management:- Develop and lead instructional workshops and other classes and tranings.
- Provide clear and concise technical documentation in the Appalachian Technology Knowledge Base.
Technical Knowledge:- Work with Confluence, Google Suite, Drupal, Canva to develop instructional materials
- Work with screen recording tools and Adobe Creative Suite applications.
Technical Solution Development:- Works independently with general supervision and exercises judgment within defined guidelines and practices to determine appropriate action.
Technical Support:- Independently resolves problems through advanced systems analysis and troubleshooting procedures.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.Posting Details InformationPosting Date04/14/2024
Closing Date05/05/2024
Competency Level StatementManagement will only consider applicants who meet the required competencies.
Special Instructions to ApplicantsPlease submit a cover letter, your resume, and three professional references.
Search Chair NameEllen Burnette
Search Chair Emailburennetteg@appstate.edu
Applicant Pool PreferenceExternal (Post on the Web)
Posting Number201502582P
Quick Linkhttps://appstate.peopleadmin.com/postings/45486 - 3 Days Ago
Knowledge Management Specialist
- appstate
-
Boone, NC
FULL_TIME
- The primary mission of Information Technology Support Services (ITSS) is to provide technology support and consultation to the faculty, staff and students of Appalachian State University. ITSS consist...
- 3 Days Ago
Retail Vape Sales Associate - Johnson City
- Rocky Top Vapor, LLC
-
Johnson, TN
FULL_TIME
- Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
- 2 Days Ago
Retail Vape Sales Associate - Greeneville
- Rocky Top Vapor, LLC
-
Greeneville, TN
PART_TIME
- Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
- 9 Days Ago
Cdl teams top pay in
- U.S. Xpress
-
Elizabethton, TN
FULL_TIME
- CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Team Drivers : Up to $15,000 Sign-On Bonus / split with average 5,500 miles per ...
- 5 Days Ago
Server waitstaff
- Waffle House - Rocky Top Waffles
-
Elizabethton, TN
FULL_TIME
- At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full time and part time servers (all shifts). Being in the People Business, we don’t j...
- 24 Days Ago
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0 Top Learning (Knowledge) Executive jobs found in Johnson City, TN area
Security Officer
- ICTS (UK) Limited
-
Bristol, TN
- **Security Officer** **Vacancy Details** Summary Salary: 9.72 / hour Location: Severn Beach, Bristol Region: South West ...
- 4/19/2024 12:00:00 AM
Chief Advancement Officer
- Penland School of Craft
-
Penland, NC
- Position Summary The Penland Chief Advancement Officer is a key senior staff position that drives the achievement of Pen...
- 4/18/2024 12:00:00 AM
Executive Chef
- Everlanliving
-
Johnson City, TN
- ** Executive Chef** **Job Category****:** DIETARY **Requisition Number****:** EXECU001977 Showing 1 location **Job Detai...
- 4/18/2024 12:00:00 AM
DETENTION OFFICER
- Southwest Virginia Regional jail Authority
-
Abingdon, VA
- Job Description Job Description Supervises and maintains security and control of inmates within and during movement betw...
- 4/18/2024 12:00:00 AM
Office Assistant
- CARNEGIE HOTEL
-
Johnson City, TN
- Job Description Job Description CARNEGIE HOTEL CORPORATE OFFICE IS HIRING A FULL-TIME OFFICE ASSISTANT WITH FUTURE ADVAN...
- 4/17/2024 12:00:00 AM
Account Executive - Equipment
- Hobbs & Associates, Inc.
-
Blountville, TN
- Job Description Job Description Job Title: Account Executive – Equipment Job Location: Tri-Cities, TN Reports To: Genera...
- 4/15/2024 12:00:00 AM
Account Executive - Air Distribution
- Hobbs & Associates, Inc.
-
Blountville, TN
- Job Description Job Description Job Title: Account Executive – Air Distribution Job Location: Tri-Cities, TN Reports To:...
- 4/15/2024 12:00:00 AM
Branch Office Administrator
- Edward Jones
-
Johnson City, TN
- Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
- 2/16/2024 12:00:00 AM
About Johnson City, Tennessee
Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed]
According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Learning (Knowledge) Executive jobs
$179,433 to $287,068
Johnson City, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
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