Top Network Service Executive jobs in Brockton, MA
Top Network Service Executive oversees, plans, and directs all network related service activities for a telecommunications organization. Designs, develops, and administers policies and processes that ensure customer satisfaction. Being a Top Network Service Executive works with related functions (operations, sales) to develop and improve customer support operations. Requires a bachelor's degree. Additionally, Top Network Service Executive typically reports to top management. The Top Network Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Network Service Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Top Network Service Executive jobs
Service & Repair Sales Executive
- Fujitec America, Inc.
-
Sharon, MA
FULL_TIME
-
SERVICE & REPAIR SALES EXECUTIVE
JOB SUMMARY
Secure and maintain service accounts and repair work and develop and maintain strong relationships with new and existing customers so that the branch meets annual revenue goals. This role may also secure new installation and modernization sales. This position exercises discretion and independent judgement with respect to matters of significance.
ESSENTIAL DUTIES- Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
- Manage service accounts by visiting customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants, including building relationships with any associated groups.
- Develop capital plans for customers to address their short- and long-term building needs.
- Maintain a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including developing knowledge of local elevator code requirements.
- Prepare repair job proposals by estimating labor and other job costs using an estimating software program. For items not in the program, obtain price estimates from suppliers and manually calculate, including reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
- Prepare service contract bids, including reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
- Receive and respond to written and oral questions related to quoted repairs and service contracts, including performing follow-up with customers on all service and repair proposals.
- Monitor the status of current service contracts by visiting jobsites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues.
- Contact service customers regarding contract renewal prior to contract expiration; advise of price increases if appropriate.
- Keep timely, well-organized records of sales activities including but not limited to proposals, bookings, losses and cancellations, using company-provided sales management software.
- Utilize systems to perform various tracking functions.
- Assist in A/R collection efforts to ensure prompt payment from customers
- Conduct customer follow-up on all proposals.
- Visit project sites when necessary and work with the operations department to ensure customer needs and deadlines are being met.
This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties.
DIRECT REPORTS
0 - None
JOB QUALIFICATIONS AND REQUIREMENTS- Education: Bachelor’s in related
- Experience: Minimum 3 years in related
- Requires a valid driver’s license and a satisfactory Motor Vehicle Report.
- Local Travel Expectations: 10%
SKILLS/CORE COMPETENCIES- Technical Professional Knowledge
- Teamwork and Cooperation
- Communication
- Customer Service Orientation
- Initiative
- Performance Motivation
- Planning and Organizing
- Sales Ability
WORK ENVIRONMENT AND EXPECTATIONS- Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is usually low to moderate.
The work environments are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS- Prolonged periods of standing and walking.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 20 pounds at times.
This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.
Fujitec America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran or any other protected class under federal, state, or local law.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. - 1 Month Ago
Tijdelijke Customer Service Executive (m/v)
- PACCOR
-
Turnhout, MA
OTHER
- Beschrijving van het bedrijfWij zijn vernieuwers en leveranciers van oplossingen met een hoge expertise in de ontwikkeling en productie van hoogwaardige plastic verpakkingen. PACCOR is uw partner als ...
- 28 Days Ago
Tree Climber / Bucket Operator
- Top Notch Tree, Inc.
-
Rockland, MA
FULL_TIME
- About us Top Notch Tree, Inc. is a highly respected tree service that values our appearance, equipment, clients property and our team. We utilize modern equipment to productively complete jobs with sa...
- Just Posted
Application Developer II
- Top Notch Distributors Inc
-
Mansfield, MA
FULL_TIME
- DescriptionTop Notch Distributors Job Description Last Reviewed: 10/11/2023Title: Application Developer IIDepartment: Information TechnologyPay Status: ExemptReports To: Manager of IT ApplicationsJOB ...
- 4 Days Ago
Staff Accountant
- Top Tier Reps LLC
-
Norton, MA
FULL_TIME
- Salary: $56,000 - $73,000/ yearlyBenefits Package and Employee Programs:• Comprehensive Medical, Dental, and Vision Insurance• Free Life and Disability Insurance• Health and Dependent Care Flexible Sp...
- 1 Month Ago
Network Technician
- MGB
-
Braintree, MA
FULL_TIME
- Description As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Fo...
- 16 Days Ago
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0 Top Network Service Executive jobs found in Brockton, MA area
Customer Service Rep.
- Massachusetts General Hospital
-
Somerville, MA
- Job Description Customer Service Rep. - ( 3163811 ) **Description** **General Summary :** **Under the general direction ...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- DB Roberts
-
Wilmington, MA
- Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Heilind
-
Wilmington, MA
- Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
- 4/13/2024 12:00:00 AM
Environmental Customer Service Rep
- Clean Harbors
-
Norwell, MA
- Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, wo...
- 4/12/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Safety-Kleen is looking for a Customer Service Representative to join their safety conscious team! The Customer Service ...
- 3/20/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Clean Harbors is looking for a Customer Service Representative to join their safety conscious team! The Customer Service...
- 3/20/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Clean Harbors is looking for a Customer Service Representative to join their safety conscious team! The Customer Service...
- 3/15/2024 12:00:00 AM
Customer Service Rep 2
- Clean Harbors
-
Norwell, MA
- Clean Harbors is looking for a Customer Service Representative to join their safety conscious team! The Customer Service...
- 3/15/2024 12:00:00 AM
About Brockton, Massachusetts
According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Network Service Executive jobs
$253,517 to $406,457
Brockton, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
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