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Due to our continued growth and expansion at Towneplace suites by Marriott Clinton, NJ, we are looking for an energetic, service-oriented individual to join our team. This position is to serve the needs of the Executive Housekeeper position.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping and Laundry Departments necessary to maintain the hotel to the highest standards. Responsibilities include leading and motivating teams; contributing to the profitability of the hotel by working within a budget and controlling costs, expenses and labor; managing daily workflow; overseeing hotel recycling, departmental monthly budgets and forecasts, scheduling and payroll processing, maintaining linen and supplies par levels, and employee training.

Compensation annual salary: $40,000.00 - $45,000.00

Responsibilities

• Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained. 
• Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor
• Investigate complaints, evaluate corrective actions, and implement plans to resolve and de-escalate conflicts. 
• Communicate effectively to provide clear direction in assigning and instructing Housekeeping in work details. 
• Manage finances of housekeeping operations, including a budget, forecasts, and inventory.
• Provide staffing, training, counseling, and performance reviews for the housekeeping department. 
• Ensure employees understand expectations and parameters. 
• Comply with all Resort policies, procedures, and standards of operation. 
• Ensure the Housekeeping Department leads the charge regarding recycling.
• Solicit employee feedback and review employee satisfaction results to identify and address employee problems or concerns. 
• Emphasize guest satisfaction -Hilton SALT- during all departmental meetings and focus on continuous improvement. 
• Capital budget; perform any additional tasks or projects as required. 
• Maintain high morale, a good work environment, and a sense of professionalism and guide the staff to increase productivity. Supervise the linen inventory

Job Requirements

• Experience in managing a hotel/resort housekeeping department 
• Minimum of 2 years of Supervisory/Management experience 
• Proficient in Microsoft Office 
• English fluency 
• High school diploma or equivalent

 Preferred Skills

• Bachelor's degree 
• Previous experience with Hilton systems 
• Bilingual – Spanish

 Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Hotel employee discount
  • Life insurance
  • Long-term disability, accident, critical medical supplement insurance.