Job Overview: We are seeking a highly skilled and dedicated Director of Operations to lead our dynamic team, overseeing a distinguished portfolio of upscale dining establishments in Coastal Connecticut. This role is an excellent opportunity for an individual who excels in a fine dining atmosphere and is passionate about providing exceptional hospitality. Key Responsibilities: - Direct and oversee all facets of restaurant operations, including guest service, culinary excellence, financial performance, marketing, quality assurance, and team development, all while adhering to established budgetary constraints. - Assess progress towards annual objectives, offering guidance to General Managers and Executive Chefs as necessary. - Inspire and mentor key leaders within the organization, fostering their professional and personal development. - Collaborate closely with the VP of Operations and VP of People & Culture to enhance effective management hiring strategies. - Conduct regular communications with restaurant leadership to share important updates and ensure alignment with operational objectives. - Perform quarterly audits of dining, culinary, and sales operations, addressing any areas of concern to uphold our high standards. - Remain knowledgeable about industry trends and regulations to proactively tackle challenges. - Oversee restaurant renovations and manage essential facilities maintenance. Required Skills: - Proven ability to balance high-quality service with budgetary realities. - Comprehensive experience across all operational aspects of restaurants, including culinary, service, accounting, marketing, and human resources. - Strong proficiency in computerized operating systems, particularly point-of-sale systems and Microsoft Office tools. - Exceptional verbal and written communication skills. - Excellent organizational skills with the capacity to multitask, prioritize, and drive results effectively. - A hands-on management style that promotes teamwork and achievement. - Proficient in conflict resolution and management. - A substantial professional network within the hospitality industry to assist in business development. Qualifications: - A minimum of 10 years of operational management experience within a high-end restaurant environment. - Relevant experience in overseeing diverse restaurant operations. Career Growth Opportunities: This position offers an invaluable opportunity for professional growth and development within a supportive environment that champions personal and career advancement. Company Culture and Values: Our organization is built on a foundation of teamwork, collaboration, and an unwavering commitment to excellence. We value heartfelt hospitality and strive to cultivate an environment that encourages our team members to flourish. Compensation and Benefits: We offer a competitive compensation package that reflects industry standards and recognizes the experience and expertise of our team members, including: - Discretionary annual bonus - 401k plan with company match - Paid vacation and sick leave - Paid holidays - Monthly cell phone reimbursement - Dining privileges - Comprehensive medical, dental, and vision insurance options - Employer-paid long-term disability and life insurance - Employee-paid voluntary insurance offerings (short-term disability, critical illness, and accident) - Paid parental leave (2 weeks) - Pre-tax commuter benefits If you are ready to join a talented team and elevate the dining experience in Coastal Connecticut, we encourage you to apply!
Employment Type: Full-Time