Top Organizational Development Executive jobs in Idaho Falls, ID

Top Organizational Development Executive plans and directs all aspects of a company's organizational development function. Develops training programs, facilitates implementation of appropriate change management initiatives, and reviews current development programs to ensure alignment with company goals. Being a Top Organizational Development Executive builds the company's human capital by instilling and reinforcing a strong employee development culture with programs supported by management. Defines and collects key performance metrics to enable accurate and valid measurement of workforce performance and to identify areas for improvement. Additionally, Top Organizational Development Executive develops and leads the organizational development professional staff. Requires broad and current knowledge of organizational development methods. Requires a bachelor's degree. Typically reports to top management. The Top Organizational Development Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)

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Customer Care Specialist and Dispatcher
  • Top Notch Heating and Plumbing
  • Driggs, ID FULL_TIME
  • Top Notch Heating and Plumbing stands for excellence in customer service and takes the profession of plumbing very seriously. Our mission is to become the No. 1 plumber in Teton Valley and we know we can get there by hiring the best in the business. That could be you!

    3 Reasons You’ll LOVE Working for Us…

    1. Our employees must win! We realize that the only way to have happy customers is to have a happy team of people serving them! We do everything imaginable to support our people, lift them up to make them better, and ensure that they’re successful. And for doing a great job, they receive tremendous financial rewards—as well as incredible career satisfaction. This is a workplace you’ll enjoy being a part of.

    2. Our customers must win! We do everything imaginable to ensure that our customers are 100% satisfied and absolutely love our services. If they don’t, we do whatever is necessary to make them happy they did business with us—so much so that they insist on telling their friends and family!

    3. Our company must win! We believe if we’ve done absolutely everything possible to make sure our customers win and our employees win, we will naturally win. And we must win—and be financially successful—to help more customers and provide more opportunity for our employees and their families.

    Job Description

    In this position, you will support the day-to-day operations of the company and be the primary point of contact for our customers. In this capacity, you will perform a dual role of Customer Care Specialist and Dispatcher. A CCS answers the phone, obtains customer information, books calls, and addresses customer concerns while the Dispatcher supports the day-to-day operations of the company by efficiently scheduling and dispatching Technicians to calls. This role requires the Dispatcher to think critically to ensure they are dispatching the best fit Technician for the call.

    The essential functions include, but are not limited to the following:

    • Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company.
    • Notifying clients ahead of time if the Technician or Comfort Advisor is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client’s satisfaction.
    • Debrief Technicians after each call and making sure they collected payment.
    • Dispatching all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.
    • Managing the dispatch board to keep field personnel on the move and generating revenue.
    • Communicating with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the technicians. Every effort should be made to keep technicians on the job.
    • Sharing responsibility to ensure that all technicians arrive at their designated appointments on time
    • Performing A/P and A/R functions during designated days

    Requirements:

    • High school diploma/GED required
    • Self-starter, reliable, flexibility with hours
    • Strong customer service skills, must be able to talk on the telephone for 8-10 hours a day
    • Present and communicate professionally (written and verbal)
    • Excellent interpersonal communication skills on a professional and technical level, with coworkers, management, and customers
    • Able to work both independently and as part of a team
    • Strong English composition skills
    • Telephone etiquette and working knowledge of email systems
    • Experience with Service Titan is a plus

    This position can either be in-person or work from home. The standard schedule is 10hr a day, from Wednesday through Saturday, with on-call on Sunday.

    Job Type: Full-time

    Pay: $20.00 - $25.00 per hour

    Benefits:

    • Professional development assistance
    • Referral program

    Schedule:

    • 10 hour shift
    • Day shift
    • On call

    Shift availability:

    • Day Shift (Preferred)

    Work Location: In person

  • 12 Days Ago

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All Cru Members Wanted!
  • Top Shelf Collective
  • Jackson, WY FULL_TIME
  • We are the FIRST business in Jackson Hole to become a certified "GREAT PLACE TO WORK!" The Liquor Store of Jackson Hole (TLS) is hiring awesome people IMMEDIATELY! All team members start at $20/hr tip...
  • 1 Month Ago

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Siding installers
  • Top Shelf Home Improvement
  • Idaho Falls, ID FULL_TIME
  • Looking for siding installers or people who would like to be trained in the siding industry. You must be a self starter and able to work during all seasons of the year as most of our work is outdoors....
  • 1 Month Ago

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Project Manager
  • Blue Ridge Executive Search
  • Jackson, WY FULL_TIME
  • Essential Job Function: The Project Manager will be responsible for the following areas while reporting to the Director of Construction, Executive Manager: Accountabilities and Responsibilities: Preco...
  • 1 Day Ago

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Future Opening: Experienced Top Hand
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • Title: Telecommunications Tower Technician Level 3 (top hand)Location: Idaho We are seeking an experienced and highly skilled Telecommunications Tower Technician to join our team as a Level 3 technici...
  • Just Posted

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Direct Support Professional: Skills Trainer
  • Development Workshop, Inc
  • Idaho Falls, ID PART_TIME
  • Direct Support Professional: Skills Trainer Are you ready to elevate your career and be a force for positive change? Join us as a part-time Skills Trainer at DWI (Develop, Worth, Independence) in Idah...
  • 12 Days Ago

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0 Top Organizational Development Executive jobs found in Idaho Falls, ID area

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Outside Industrial Sales Representative
  • Rite-Hite
  • Idaho Falls, ID
  • Outside Industrial Sales Representative (Idaho Falls, ID) Arbon Equipment – A Rite-Hite Company is the global leader in ...
  • 4/18/2024 12:00:00 AM

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Sales Manager
  • J. Galt
  • Idaho Falls, ID
  • Position Summary: Our Sales Manager has managing partner responsibilities for a team of 5-25 Executive Consultants in ma...
  • 4/18/2024 12:00:00 AM

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Regional Final Mile Manager
  • Interwest Moving & Storage
  • Idaho Falls, ID
  • iWest Companies is looking for an experienced client account manager to oversee and manage our accounts for our premiere...
  • 4/18/2024 12:00:00 AM

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NRIC Testbed Support Engineer
  • Idaho State Job Bank
  • Idaho Falls, ID
  • NRIC Testbed Support Engineer at Battelle Energy Alliance dba Idaho National Labora in Idaho Falls, Idaho, United States...
  • 4/18/2024 12:00:00 AM

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Regional Final Mile Manager
  • InterWest Moving & Storage
  • Idaho Falls, ID
  • iWest Companies is looking for an experienced client account manager to oversee and manage our accounts for our premiere...
  • 4/17/2024 12:00:00 AM

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Account Manager
  • Mcs Advertising
  • Idaho Falls, ID
  • Account Manager MCS Advertising is seeking a dynamic and motivated individual to join our team. As an integral part of o...
  • 4/16/2024 12:00:00 AM

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Outside Industrial Sales Representative
  • Rite-hite
  • Idaho Falls, ID
  • Outside Industrial Sales Representative (Idaho Falls, ID) Arbon Equipment A Rite-Hite Company is the global leader in th...
  • 4/16/2024 12:00:00 AM

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Account Manager
  • MCS Advertising
  • Idaho Falls, ID
  • Account Manager MCS Advertising is seeking a dynamic and motivated individual to join our team. As an integral part of o...
  • 4/14/2024 12:00:00 AM

Idaho Falls is the county seat of Bonneville County, Idaho, United States, and the state's largest city outside the Boise metropolitan area. As of the 2010 census, the population of Idaho Falls was 56,813 (2016 estimate: 60,211), with a metro population of 133,265. Idaho Falls serves as the commercial, cultural, and healthcare hub for eastern Idaho, as well as parts of western Wyoming and southern Montana. It is served by the Idaho Falls Regional Airport and is home to the College of Eastern Idaho, Museum of Idaho, and the Idaho Falls Chukars minor league baseball team. It is the principal c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Organizational Development Executive jobs
$222,591 to $320,681
Idaho Falls, Idaho area prices
were up 2.5% from a year ago