Top Product Support Executive jobs in Buffalo, NY

Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

H
Counterparty Credit Risk Product Developer - VP (Hybrid)
  • Hispanic Technology Executive Council
  • Getzville, NY FULL_TIME
  • The CounterParty Credit Risk Product Development team within the Institutional Credit Management Group (ICM) is looking for a Product Developer within the Counterparty Credit Risk space to focus on delivery of the Wholesale Credit Risk & Consent Order target state defined by Citi. ICM is a critical component of Citi's first line of defense for Wholesale and Counterparty Credit Risk Management and works in conjunction with 1st and 2nd line Business and Technology teams to design and develop tools across an integrated "end-to-end" target state in alignment with Citi's current transformation initiative.

    The Product Developer is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

    Responsibilities:

    • Identify, design and present strategic solutions to Business, Risk, and Technology managers within the Counterparty Credit Risk (CCR) space within workstreams such as:
      • Potential Future Exposure (PFE)
      • Limit Monitoring
      • Intraday Limit Monitoring
      • Settlement Risk
      • Early Warning Indicators
      • Risk Reporting
      • Front Office Integration
    • Utilize their CCR expertise to perform analysis & provide insight to various 1st and 2nd LoD stakeholders to define solutions and identify key areas for operational and technology enhancements.
    • The Product Developer is responsible for activities related to the development or new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
    • This role manages the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
    • Creates a product vision aligned to business priorities and corresponding road-map to delivery
    • Follows market, industry and client trends to own field and adapts them for application Citi's products and solutions platforms
    • Develops plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community
    • Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives
    • Manages and implements a wide variety of products and solutions
    • Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing
    • Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
    • Partners with senior team members and leaders and a widely distributed global user community to define and implement solutions
    • Creates clear and specific project plans, business and technical requirements documents for product execution
    • Interacts with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy
    • Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


    Qualifications:

    • 6-10 years of experience
    • Intellectual curiosity, analytical and conceptual thinker
    • Proactively seeks and develops new opportunities
    • Attention to detail and process/analytic mindset
    • Ability to build networks and relationships internally and externally
    • Familiarity with product development methodologies
    • Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access
    • Comfortable with performing data investigations that require a high degree of accuracy with tight timescales
    • Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets
    • Ability to structure and break down problems, develop solutions, and to drive to results
    • Process Management knowledge with a propensity for detail and comprehensiveness of content
    • Ability to collaborate and clearly communicate with team members of an organization
    • Project Management skills with experience leading large cross functional initiatives
    • Generation of reports and presentations for management


    Education:

    • Bachelor's/University degree, Master's degree preferred


    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    -------------------------------------------------

    Job Family Group:

    Product Management and Development

    -------------------------------------------------

    Job Family:

    Product Development

    ------------------------------------------------------

    Time Type:

    Full time

    ------------------------------------------------------

    Primary Location:

    Getzville New York United States

    ------------------------------------------------------

    Primary Location Salary Range:

    $88,920.00 - $133,390.00

    ------------------------------------------------------

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

    View the "EEO is the Law" poster. View the EEO is the Law Supplement.

    View the .

    View the Pay Transparency Posting

     

  • 17 Days Ago

H
ICM Counterparty Exposure Product Development, VP (hybrid)
  • Hispanic Technology Executive Council
  • Getzville, NY FULL_TIME
  • The Product Developer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people wit...
  • 17 Days Ago

P
Product Demonstrator Part Time
  • Product Connections
  • Niagara Falls, NY PART_TIME
  • Job PostingOverview Weekly Pay Pay Rate $16.00Flexible Schedule Fun Work Environment Career Advancement OpportunitiesOnline and/or on-the-job training This part time associate samples products for sup...
  • Just Posted

P
Product Demonstrator Part Time
  • Product Connections
  • Buffalo, NY PART_TIME
  • Job PostingOverview Weekly Pay Pay Rate $16.00Flexible Schedule Fun Work Environment Career Advancement OpportunitiesOnline and/or on-the-job training This part time associate samples products for sup...
  • 7 Days Ago

P
Paid Product Tester
  • Product Review Jobs
  • Appleton, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • Just Posted

P
Paid Product Tester
  • Product Review Jobs
  • FARMERSVILLE STATION, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • 26 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Top Product Support Executive jobs found in Buffalo, NY area

M
Sales Representative B2B
  • Mitchell 1/ division of Snap-on Tools
  • Buffalo, NY
  • Job Description Job Description Mitchell 1 (a division of Snap-on Inc.) Independent Sales Contractor position: https://m...
  • 4/24/2024 12:00:00 AM

E
Mechanical Design Engineer
  • Eaton
  • Orchard Park, NY
  • Eaton's IS AER MSD division is currently seeking a Mechanical Design Engineer. The expected annual salary range for this...
  • 4/24/2024 12:00:00 AM

E
Manufacturing Technician II
  • Eaton Corporation
  • Orchard Park, NY
  • Eatons division is currently seeking a Manufacturing Technician II. The hours for this role are 6 am - 3:30 pmThe hourly...
  • 4/24/2024 12:00:00 AM

I
Assembler (Entry level)
  • Intellyk Inc
  • Lancaster, NY
  • Job Description Job Description Job Summary: Shift: M-F, 7AM-3:30PM · Performs a range of skilled repetitive assembly an...
  • 4/23/2024 12:00:00 AM

C
Sec&Derivatives AssocAnalyst - B10 - GETZVILLE- HYBRID
  • Citigroup
  • Getzville, NY
  • The Securities & Derivatives Associate Analyst is a developing professional role. This role identifies policy and applie...
  • 4/22/2024 12:00:00 AM

A
Mechanical Engineer
  • Acara Solutions, An Aleron Company
  • Buffalo, NY
  • Are you a Mechanical Engineer who would be open to exploring a career opportunity with a stable company that has been in...
  • 4/21/2024 12:00:00 AM

V
Electrical Engineer
  • Viridi
  • Buffalo, NY
  • The Role We are looking for an Electrical Engineer with a genuine passion for excellence and a desire to work in a fast-...
  • 4/20/2024 12:00:00 AM

P
Production Operators 1st shift - $17+
  • Parallel Employment
  • Lancaster, NY
  • Parallel Employment Group in partnership with a manufacturing client in Lancaster is seeking qualified manufacturing tec...
  • 4/20/2024 12:00:00 AM

Buffalo is the second largest city in the U.S. state of New York and the largest city in Western New York. As of July 2016[update], the population was 256,902. The city is the county seat of Erie County and a major gateway for commerce and travel across the Canada–United States border, forming part of the bi-national Buffalo Niagara Region. The Buffalo area was inhabited before the 17th century by the Native American Iroquois tribe and later by French settlers. The city grew significantly in the 19th and 20th centuries as a result of immigration, the construction of the Erie Canal and rail tra...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Product Support Executive jobs
$223,142 to $361,257
Buffalo, New York area prices
were up 1.5% from a year ago

Top Product Support Executive in Charlotte, NC
CAPA is a good manufacturing practice concept, it which product failures are investigated to correct their current occurrence and also prevent similar occurrences in the future.
December 22, 2019
Top Product Support Executive in Tuscaloosa, AL
Document control is a function of managing and controlling product documentation.
December 03, 2019
Top Product Support Executive in New Orleans, LA
Production support is the practice of supporting the IT systems/applications.   A production support executive receives requests from end-users and analyzes these requests and responds to the end user with a best possible solution.
December 15, 2019