Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
The Bank of New York Mellon seeks a Senior Specialist, Production Services Application Support in Jersey City, NJ, to maintain and support complex applications and their operating environments. REQUIREMENTS: Bachelor's degree or foreign equivalent in Electronic Engineering, Computer Engineering, Computer Science, or a related field, and eight (8) years of progressively responsible experience in the job offered or in a related occupation. Eight (8) years of progressively responsible experience must include: Reviewing the configuration and security settings databases and applications using Oracle/Exadata, UDB, DB2, Hadoop and MongoDB, Linux, Windows, and ZOS; Designing and developing financial applications using C , Java/J2EE, Spring Framework, Cloud Technologies, Microservices, UDB/DB2 Database, Oracle/Exadata Database, MongoDB/No-SQL Database, ECS S3 Storage, NAS storage, Apache Kafka Messaging Service, IBM Message Queue Service, IBM Optim Services, Perl, JavaScript, Angular, XML, JSon, CSS, Struts, and PowerShell; Utilizing tools including AWS, 1Desk, Genie, Orbus, ServiceNow, ESP, ECS, Remedy, Eclipse, IntelliJ, GIT, Jenkins, GITLAB, SQL Developer, Squirrel SQL Client, MongoDB Compass, WinSCP, DBVisualizer , App Dynamics, Moogsoft, Prometheus, CloudProber, Drift Tool, Splunk ,Gain4, GDP, NDM and SFTP and adhering to the frameworks including Virtualization, DevOps, and CI/CD; Integrating the middleware components including IBM Messaging queue MQ, Kafka objects, storage components including Storage Area Network (SAN), Network-attached storage (NAS), and Elastic Cloud Storage (S3-Simple Storage Service) into the various microservices; Architecting, designing, developing, and supporting the necessary containers and microservices to load and process pricing, reference, and corporate event data from the various market vendors including Bloomberg, IHS Markit, IDC, DTC, SIX, Extel, WM-Daten, FED, and London Stock Exchange into Vendor Data Hub; Deploying and maintaining Securities Master Database applications on Cloud platforms using dynamic containers, and publish APIs enabling the SiteMinder authorization, OAuth2 authorization, and Kerberos authentication; and Providing support for every phase of the software development life cycle along with application maintenance and support tools including ServiceNow, ESP, NDM/SFTP(BIZLINK), ECS, SQL Developer, MongoDB Compass, App Dynamics, Moogsoft, Prometheus, CloudProber, Drift Tool, Splunk and capture all the issues with the JIRA tracking system. Salary: $138,590.00-$160,000.00 per year. Qualified applicants please apply online at and utilize reference code # 45196. Please indicate "referral source - advertisement - WEB."
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0 Top Product Support Executive jobs found in Newark, NJ area