Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
TITLE: Product Support Technician.
LOCATION: Salisbury, NC (hybrid)
FUNCTION: Responsible for on-jobsite new machine start up, field service and warranty repairs of slipform concrete machines. This job entails all aspects of technical, service parts, and administrative service-related duties to provide exceptional support to our global customers.
ESSENTIAL DUTIES AND RESPONSIBILTIES include the following. Other duties may be assigned.
· Start up new machines and perform onsite repairs for customers.
· Provide technical support to end users and dealers.
· Assist with customer operation/application issues.
REQUIREMENTS: Experience in the following elements required:
ADDITIONAL EXPERIENCE DESIRED:
This position is full-time and requires a pre-employment physical, background, and drug screen. Power Curbers is an equal opportunity employer.
Submit resume to pstechjob@powercurbers.com
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Experience level:
Weekly day range:
Work setting:
Work Location: Hybrid remote in Salisbury, NC 28146
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