Top Product Support Executive jobs in Utica, NY

Top Product Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Product Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Product Support Executive typically reports to top management. The Top Product Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Product Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Scientist Manufacturing Product Support
  • AGC Biologics A/S
  • Copenhagen, NY FULL_TIME
  • Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market. Do you have experience working in a cGMP environment and are you looking for new opportunities for further growth? Then this position could be something for you.  As a CDMO, AGC Biologics manufactures drugs for a variety of different customers. Depending on the customer needs, this can be drugs ranging from development, to clinical and commercial production. Right now, you have the opportunity to join the Manufacturing Product Support department as we have several open positions across the department within upstream, downstream or Review Scientist in one of the teams. This position requires technical problem-solving, process understanding and inter-departmental collaboration.  The Clinical and Commercial teams own the production process of all clinical and commercial products. This includes to support the value streams with an error-free and timely production execution and own batch documentation, review and deviation handling. The team has in depth knowledge of the clinical product specific requirements.   RESPONSIBILITIES:  Prior to batch execution Accountable for creating Master Production Records (MPR) and initial production plan Responsible for reviewing Master Production Instructions   Responsible for MPR (project specific) training of technicians  Batch execution On call/shopfloor scientist to ensure on the line support during critical process steps Responsible for facilitating solutions on how to proceed in case of break-down during batch execution Responsible for participating during critical process steps After batch execution Accountable for timely deviation closure (incl. systematic problem-solving during root cause investigation) Accountable for timely batch review Responsible for enabling timely batch release Responsible for data feedback/status on release process Other  Customer meeting representative Audits and inspection support Responsible for capturing learnings and implement cont. improvements to process Knowledge about requirement for clinical products EDUCATION AND EXPERIENCE:  The ideal candidate holds an Academic degree within science and has previously been working in a manufacturing team operating under cGMP, preferably within the pharmaceutical industry. The ideal candidate for the position has several of the below competencies/experiences:  Master’s Degree in Engineering or Protein Science-related field  Experience in upstream or downstream operations, preferably in clinical/commercial GMP manufacturing.  Have experience with and demonstrated understanding of Good Manufacturing Practices (GMP) and applicable regulations (e.g., ICH Q7A, 21 CFR Part 211, etc.).  Have experience writing, reviewing and approving GMP documentation.  Experience with operations of single-use technologies and aseptic processing.  Self-motivated, organized and proactive.  Ability to coordinate multi-departmental tasks and deliverables (interaction with Process Transfer, Process Development, Engineering, QA, QC, etc.).  Experience working with multiple projects simultaneously.  Demonstrated experience leading troubleshooting efforts.  Strong communication skills necessary to interact with internal and external stakeholders.  Presentation skills.   At AGC Biologics, you will get a unique opportunity working with a variety of different state of the art technologies among 40 different nationalities. This opens many doors for personal development and for you to make a real difference towards both patients, customers and own development. AGC offers an informal and friendly working environment, characterized by the fact that we think it is fun to go to work. We respect each other and our differences. AGC employees are flexible and take pride in working together to achieve goals - as one team.  Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe. AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com.  Want to keep posted about our growth and learn more about our company? Follow us on LinkedIn and give us a quick Like on Facebook! AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com.
  • 10 Days Ago

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Paid Product Tester
  • Product Review Jobs
  • De Peyster, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • Just Posted

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Paid Product Tester
  • Product Review Jobs
  • Eagle, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • Just Posted

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Paid Product Tester
  • Product Review Jobs
  • Oswegatchie, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • Just Posted

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Paid Product Tester
  • Product Review Jobs
  • Woodgate, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • Just Posted

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Paid Product Tester
  • Product Review Jobs
  • Deferiet, NY FULL_TIME
  • Compensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi...
  • Just Posted

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0 Top Product Support Executive jobs found in Utica, NY area

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PT Sales Associate Cashier
  • Hannaford
  • Utica, NY
  • Pt Sales Associate Cashier(available 6:45am and/or until 10pm and weekends) Qualifications: Effective communication and ...
  • 4/24/2024 12:00:00 AM

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Production Worker
  • HUMAN TECHNOLOGIES CORPORATION
  • Utica, NY
  • Description Employing individuals with a disability is our mission! The Production Worker supports Human Technologies' m...
  • 4/24/2024 12:00:00 AM

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Territory Sales Manager Cornerstone Building Brands Sales Utica, NY, US Published on April 19, 2024
  • Cornerstone Building Brands
  • Utica, NY
  • Cornerstone Building Brands | Employer reference: REF9534VTerritory Sales Manager Utica, NY, USPosted on April 19, 2024A...
  • 4/24/2024 12:00:00 AM

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Sales And Marketing Representative- Leadership Development Program
  • Techtronic Industries - TTI
  • Utica, NY
  • About Us: TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to...
  • 4/22/2024 12:00:00 AM

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Machinist, Sr.
  • Curtiss Wright
  • Utica, NY
  • Machinist We are looking for a Machinist to join our Lansing, NY team. The Machinist is responsible for setting up machi...
  • 4/22/2024 12:00:00 AM

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Mixing Operator
  • Nortek Powder Coating LLC
  • Rome, NY
  • Job Description Job Description MIXING OPERATOR NORTEK POWDER COATING ROME, NY COMPENSATION: Starting at $17/HR + Walk-I...
  • 4/21/2024 12:00:00 AM

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Sales And Marketing Representative- Leadership Development Program
  • Techtronic Industries - Tti
  • Utica, NY
  • About Us: TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to...
  • 4/21/2024 12:00:00 AM

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Sales Associate (Full-Time) - Hannaford Plaza, Utica, NY
  • DTLR
  • Utica, NY
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience...
  • 4/21/2024 12:00:00 AM

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Product Support Executive jobs
$225,438 to $364,974
Utica, New York area prices
were up 1.5% from a year ago

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CAPA is a good manufacturing practice concept, it which product failures are investigated to correct their current occurrence and also prevent similar occurrences in the future.
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Production support is the practice of supporting the IT systems/applications.   A production support executive receives requests from end-users and analyzes these requests and responds to the end user with a best possible solution.
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