Total Quality Senior Specialist jobs in Texas

We are seeking a Part-Time Teller!

The role of the Teller is to provide professional and quality service to members and non-members, complete requests in a timely manner, resolve issues, and provide accurate information. This role is one that is expected to be familiar and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience, while using good judgement when processing cash transactions, negotiable items, and communicating with members. In addition, this role is required to use resources effectively and efficiently to fulfill the member’s needs. If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager.

If you have excellent customer service skills and cash-handling experience, you should apply right away!

Highlights:

• Process transactions accurately and efficiently
• Demonstrate a professional, knowledgeable and positive attitude to enhance member experience
• Actively participate in all efforts that support our Greeting Standards and create a welcoming environment
• Apply best practice processes to ensure optimal audit results that includes error free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids, and any operational quality control reports

Experience:

Required

• 1 year customer service experience
• 1 year cash handling experience

Education:

Required

• High School Diploma or Equivalent

Skills & Knowledge:

Required

• Capable of carrying out a given task with all details necessary to get the task done well
• Works well as a member of a group
• Devoted to a task or purpose with loyalty or integrity
• Shows intense and eager enjoyment and interest
• Excellent verbal and written communication
• Ability to work various shifts
• Good attention to detail
• Excellent customer service
• Inspired to perform well by the chance to take on more responsibility
• Inspired to perform well by the ability to contribute to the success of a project or the organization

Schedule: Must be available to work various shifts Monday - Friday from 7:30 am - 2:30pm, 10:30am - 5:30pm, and 11:30am - 6:30pm. Including Saturdays from 8:30am - 12:30pm.

Job Type: Part-time

Pay: $19.19 - $23.08 per hour

Experience level:

• 1 year
• No experience needed
• Under 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Cash handling: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Houston, TX 77064: Relocate before starting work (Required)

Work Location: In person