Training Center Manager manages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Develops corporate training center strategies and initiatives that reflect the organizations goals. Being a Training Center Manager prepares business plans that support the operation of the center and adhere to budget. May collaborate with educational institutions to provide additional or specialized training. Additionally, Training Center Manager may be responsible for supervising trainers and instructors. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Training Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Training Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
We are looking for an experienced call center manager in the home improvement industry to lead our staff.
You must be able to -
♦ Recruit (every day)-Hire-Train -Coach -Motivate
♦ Meet the daily lead requirements.
♦ Meet or exceed issued appointment goals within budget and policy guidelines.
♦ Educate, stimulate, and guide department activity, behavior and results.
♦ Manage an up-to-date accurate database and reports.
Prior home improvement experience is required.
Job Type: Full-time
Pay: $55,000.00 - $100,000.00 per year
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Work Location: In person