Travel Clerk jobs in Altoona, PA

Job Titles:HIE Front Desk Clerk

Hours of Operation: 3p-11p Weekdays; Weekends and Holidays

Primary Focus: Enthusiastically greeting; interacting & serving guests in a timely manner. Accepting reservations over the phone and in person; checking guests in and out of hotel; processing payment for room; delivering SUPERIOR customer service each and every interaction with guests; communicating with housekeeping staff for room availability; assist with set up and tear down of meeting rooms.

Secondary Tasks: Cleaning public and associate areas of the hotel; sorting, washing; drying and folding laundry (i.e. bed sheets; towels; linens, etc.); delivering clean laundry to housekeeping cart areas & maintaining a clean laundry room; cleaning pool*

*ability to swim preferred.

Cross Training Opportunities: Housekeeper; Laundry & House Attendant

How We Act:

• Proactive
• Courteous
• Responsive
• Respectful
• No Drama

How We Serve:

• Smile
• Prompt Hello
• Engaging Conversation
• Fond Farewell

How We Treat Team Members:

• Report to work on time as scheduled
• Report to work and maintain a great attitude
• Do the job you were hired to do
• Always assist team members
• Treat team members in a positive & respectful manner
• Show up for work on time