Truck Driver - Tractor Trailer jobs in Rapid City, SD

Parts Counter - Black Hills Truck Job Description

Parts Counter - Black Hills Truck

North American Truck & Trailer, Inc. is seeking a Parts Counter person for our Black Hills Truck location. The Parts Counter position is crucial to the success of the dealership as it involves providing top-notch customer service and support to our clients and technicians.

Key Responsibilities:

• Assist customers in finding the right parts for their truck or trailer
• Manage inventory and ensure stock levels are maintained
• Provide accurate price quotes and process sales transactions
• Answer incoming phone calls and emails regarding parts inquiries
• Source parts from suppliers when necessary
• Collaborate with technicians to ensure parts are ordered and received in a timely manner
• Keep track of special orders and communicate delivery times to customers
• Maintain a clean and organized parts department

Qualifications:

• Prior experience in a parts counter or related role preferred
• Excellent customer service and communication skills
• Detail-oriented and organized
• Ability to work well in a fast-paced environment
• Proficient computer skills
• Knowledge of truck and trailer parts is a plus

About North American Truck & Trailer, Inc.

North American Truck & Trailer, Inc. is a leading provider of heavy-duty truck and trailer sales, parts, and service in the Midwest. With locations in Iowa, South Dakota, and Wyoming, we specialize in offering top-quality products and exceptional customer service to our clients.

Our team of expert technicians and sales professionals are dedicated to providing our customers with the best solutions for their truck and trailer needs. Whether it's purchasing a new vehicle, finding the right parts, or getting a repair done, North American Truck & Trailer, Inc. is here to assist every step of the way.

At North American Truck & Trailer, Inc., we strive to create a positive and inclusive work environment where employees can grow and thrive. Join our team today and be part of a company that values hard work, dedication, and teamwork.