Trust Operations Team Supervisor supervises a team of Trust Operations Clerks. Reviews and verifies daily transaction information and documentation. Being a Trust Operations Team Supervisor ensures that processes comply with company policies and procedures. Typically requires a high school diploma. Additionally, Trust Operations Team Supervisor typically reports to a manager. The Trust Operations Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Trust Operations Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
Department: Wealth Management
Reports to: Kurt Kunsch
Supervises: NA
Summary: The Wealth Management Department at Phoenixville Federal Bank & Trust, a community bank, is looking for an individual that has a strong work ethic, is self-motivated, detail oriented, a team player, and possesses excellent customer service and communications skills. The ideal candidate will possess an understanding of trust operations.
Requirements
Job Requirements:
· Superior attention to detail
· Knowledge of basic investing, investment vehicles, IRA’s, trust administration, estate administration and income/estate tax matters
· Self-motivated requiring minimal supervision
· Excellent written and oral business communication skills
· Demonstrates problem solving and decision-making skills
· Strong Microsoft Office (Excel, Word, and PowerPoint) skills
Preferred:
· Bachelor’s degree in business, economics, accounting, finance, or related field with two or more years of related experience or equivalent professional experience with five or more years of related experience.
Specific Job Functions:
1. Perform duties of trust administration including client communication, retention, and relationship management.
2. Perform duties of trust operations including daily posting, balancing and asset record management
3. Interface with trust accounting system, workflow processes and trust operations
4. Handle daily account transactions such as wire and cash transfers, ACH disbursements, bill payments, security transactions, purchases, and sales of assets
5. Coordinate account opening documentation processes including transfers of assets and accounts
6. Monitor transactions for completion and accuracy
7. Coordinate investment transactions
8. Calculate unitrust, total return, required minimum distributions, and other payments to beneficiaries
9. Provide backup support for trust officers in client service and communication
10. Coordinate tax related payment information
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, co-workers, managers. Must be able to exchange accurate information in these situations.
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