Trust Team Manager jobs in Phoenix, AZ

Trust Team Manager manages and oversees a team of Trust Officers assigned to the largest and most complex trust accounts. May manage the administration of other credit and wealth management related products and services. Being a Trust Team Manager typically requires a bachelor's degree. Typically reports to a head of a unit/department or Top Executive. The Trust Team Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Trust Team Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Trust and Safety Team Lead - USDS
  • TikTok
  • Phoenix, AZ FULL_TIME
  • Responsibilities
    TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

    Why Join Us
    At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

    About USDS
    At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

    U.S. Data Security (“USDS”) is a standalone department of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

    As a Trust and Safety Team Lead, you are responsible for leading content safety agents whom will reviewing contents to ensure it adheres to established community guidelines. You will ensure all assigned tasks are executed and deliverable. You will review TikTok content, often of a graphic nature, and enforce policy decisions related to content. You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. This role requires an effective communicator who can work with employees and leadership at all levels of the organization to assist in meeting business unit goals and objectives. Team success will be achieved by ensuring we meet our Service Level Agreements (SLA) and production targets each day. This position will be full-time and based in Phoenix, AZ.

    Responsibilities
    • Review trust and safety related inquires from internal and external stakeholders
    • Respond trust and safety related inquires from internal and external stakeholders
    • Manage daily team activities and ensure the daily operations run smoothly, including management of work distribution, planning capacity, and handling escalations
    • Conduct weekly reviews for management on key deliverables.
    • Review graphic, controversial, and sometimes offensive video content in line with TikTok’s Community Guidelines.
    • Performs other related duties and assignments as required and as assigned by Operations Manager
    • Audit agents work for accuracy
    • Must have availability to work various shifts - this shift will be 1:30 PM to 10 PM or 6 PM to 2:30 AM
    Qualifications

    Qualifications:
    • High school diploma required; BA/BS Preferred
    • 1-2 years of experience leading teams (preferably in a contact center environment)
    • Good judgment, a high level of confidence, attention to detail, and a commitment to confidentiality required.
    • Excellent communication, interpersonal and time-management skills (written and oral)
    • Experience with investigating and reviewing digital content is a plus
    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at usds.accommodations@tiktok.com.
  • 1 Month Ago

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Portfolio Manager- Mission Management and Trust
  • Notre Dame Federal Credit Union
  • Phoenix, AZ OTHER
  • PRIMARY FUNCTION: The position serves as a member of the portfolio management team and is responsible for all aspects of investment management for clients. Responsibilities of the portfolio management...
  • 28 Days Ago

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VP, Relationship Manager
  • Enterprise Bank & Trust
  • Phoenix, AZ FULL_TIME
  • Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to ...
  • 1 Month Ago

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Household Manager
  • Hiring Manager
  • Phoenix, AZ FULL_TIME
  • We are seeking a dedicated and organized individual to join our household as a Household Manager. The ideal candidate will take charge of various tasks related to the care of our little one, manage ho...
  • 20 Days Ago

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Dental Hygienist - PT/FT RDH
  • Hiring Manager
  • Phoenix, AZ PART_TIME
  • Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & dev...
  • 14 Days Ago

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Dental Assistant/Lab Tech
  • Hiring Manager
  • Phoenix, AZ FULL_TIME
  • We are looking for a Dental Assistant/lab tech that can do all on 4 conversions and are familiar with hybrid bridges. Our team helps people restore their oral health and want to work in an environment...
  • 2 Days Ago

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0 Trust Team Manager jobs found in Phoenix, AZ area

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Project Manager
  • Solugenix
  • Phoenix, AZ
  • Project Manager Phoenix, AZ (Hybrid) 9-month contract (with possible extension) Job ID 2024-9723 Solugenix is assisting ...
  • 4/22/2024 12:00:00 AM

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Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; Innovative CRO – Remote – RETAINED SEARCH
  • Cornerstone Search Group
  • Phoenix, AZ
  • Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; Innovative CRO – Remote – Retained Search Summary:...
  • 4/22/2024 12:00:00 AM

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Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; Innovative CRO – Remote – RETAINED SEARCH
  • Cornerstone Search Group
  • Phoenix, AZ
  • Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; Innovative CRO – Remote – Retained Search Summary:...
  • 4/22/2024 12:00:00 AM

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Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; Innovative CRO – Remote – RETAINED SEARCH
  • Cornerstone Search Group
  • Phoenix, AZ
  • Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; Innovative CRO – Remote – Retained Search Summary:...
  • 4/22/2024 12:00:00 AM

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Senior Manager, Retail Sales, Americas
  • Sectigo
  • Scottsdale, AZ
  • Who We Are: At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better a...
  • 4/21/2024 12:00:00 AM

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FP&A Analyst
  • Sitelock
  • Scottsdale, AZ
  • Who We Are: At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better a...
  • 4/21/2024 12:00:00 AM

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Senior Manager, Retail Sales, Americas
  • SiteLock
  • Scottsdale, AZ
  • Who We Are!At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at...
  • 4/20/2024 12:00:00 AM

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FP&A Analyst
  • SiteLock
  • Scottsdale, AZ
  • Who We Are:At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at...
  • 4/19/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trust Team Manager jobs
$122,774 to $173,707
Phoenix, Arizona area prices
were up 2.2% from a year ago

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