Utilization Review Technician jobs in Hartford, CT

As an RF Technician, your primary responsibilities are to build, install, troubleshoot, service, and maintain LMR analog, DMR, P25 and trunked digital RF systems. You will be responsible for exceeding our customers' expectations and fulfilling our company's needs. Our RF Techs are directly responsible for keeping our communities' public safety, education, and public works departments communicating. This is a job you can take pride in and know that what you do matters. In this position, you will be issued a company service vehicle, gas card, and the equipment you need to be successful. Goosetown RF Techs share the responsibility of a rotating On-Call schedule to respond to emergency service requests to ensure our customers can communicate 24/7. We are looking for qualified individuals with experience in the field and those who are looking for a new and long-lasting career opportunity.

Working Conditions

• Ability to work business hours M-F 8 am to 4:30 pm

• Rotating on-call weekly shift, able to respond to an emergency service call 24/7

• Reporting to customer locations all over CT and MA, dispatched from home location and/or office

• Issued a company service vehicle and gas card

Job Responsibilities

• Interfacing with our customers and being a brand ambassador.

• Follow our Opportunity to Close Out Process and others as required.

• Troubleshoot, maintain, and repair LMR analog, DMR, P25, and trunked digital RF systems

• Create system-wide code plug templates for customer radio systems

• Program portable and mobile radios using the correct software and cables

• Test, analyze, diagnose, and repair antenna lines and antennas.

• Run RF cabling, antenna lines, and CAT5/6 Cabling as needed.

• Cut, splice, and terminate wiring with correct endpoints and hardware as needed.

• Operate a spectrum analyzer and use results to diagnose system issues.

• Stage and install RF microwave point-to-point systems.

• Rack and build RF systems per engineering documents and best practices.

• Respond to customer emergency service calls after hours during on-call shift rotation.

• Program, maintain, and troubleshoot RF transmitters, receivers, multiplexers, and duplexers.

• Properly install combiners, 4 post and 2 post server racks, and outdoor and indoor server cabinets.

• Troubleshoot and install voters, GPS boards, power amplifiers, cooling fans, etc.

• Understand AC/DC voltage and power systems.

• Install power supplies, distribution panels, backup power systems, and batteries.

• Properly install vehicle-mounted mobile radios, speakers, handsets, and wire for power.

• Operate a Service Monitor, TIMS set, and a multimeter to diagnose and repair RF systems.

• Test for signal strength and evaluate BDA needs.

• Install, service, and maintain BDA systems, DAS, and in-building PA station alerting.

• Maintain all company issued tools and equipment and ensure serviceability.

• Maintain company-issued vehicle and ensure it is serviced at regular intervals.

• Work closely with Service Coordinator & Project Manager to ensure the timely completion of work.

• Assist Service Coordinator as needed with customer and job information.

• Assist Sales Rep with quote development by reviewing parts lists and hour estimation.

• Work with RF engineer to site walk and scope out potential work for quote development.

• Work with the RF engineer to develop the scope of work.

• Assist other technicians with on-site installation and remote support.

• Report to a job site on time as directed with all necessary tools, parts, and equipment as directed.

Requirements

• High School Diploma or GED

• 3 years of industry experience

An additional consideration for:

• Technical training and certifications (OSHA, R56, Motorola, Kenwood, Harris, etc.)

• Related military experience/MOS training

• Electrical Engineering or Computer Science degree

Skills

• Ability to work independently and as an active member of a team

• Strong multitasking, time management, and prioritization skills

• Excellent organizational skills and initiative

• Strong foundation and understanding of technology

• Ability to follow a detailed process

• Self-motivated and directed

• Understanding of Ohms law and basic low voltage electrical work

• Ability to troubleshoot and diagnose issues in a systematic approach

• Knowledge of RF spectrum and antenna propagation theory

• Understanding of basic IP networking and digital systems

• Ability to follow a Scope of Work, rack diagrams, wiring diagrams, and system drawings