Vendor Manager jobs in Cuyahoga Falls, OH

SummaCare is a Summa Health entity that offers health insurance in northern Ohio. As a regional, provider-owned health plan, SummaCare is based in Akron, Ohio, and provides Medicare Advantage, individual and family and commercial insurance plans. SummaCare has one of the highest rated Medicare Advantage plans in the state of Ohio, with a 5 out of 5-Star rating for 2023 by the Centers for Medicare and Medicaid Services (CMS). Known for its excellent customer service and personalized attention to members, SummaCare is committed to building lasting relationships. Employees can expect competitive pay and benefits.

Essential Functions:

1) Responsible for the end-to-end management of supplemental/extra benefit vendors. Establishes performance goals and drives performance improvement.

2) Organizes and leads contract negotiations in collaboration with internal teams.

3) Collaborates with internal teams including compliance, legal, operations, IT, etc. on new vendor implementation. Ensures implementation is on-time and within scope.

4) Serves as the primary contact between SummaCare and supplemental/extra benefit vendor partners.

5) Provides ongoing vendor management and oversight, including:

a. Builds and maintains business relationships with vendor partners.

b. Leads monthly oversight meetings with vendor partners and internal areas. Ensures vendors are meeting both regulatory requirements as well as contractual service level standards.

c. Evaluates and analyzes vendor performance and benefit utilization.

d. Researches and resolves issues related to quality, performance and service level standards. Escalates to leadership if needed.

6) Conduct market scans for new vendors and new benefits.

7) Other duties as assigned.

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.