Visitor Research Analyst - Museum jobs in Wilmington, NC

The Wilmington Railroad Museum is seeking a hard-working, self-motivated, high-energy team member with strong communication and service skills to join the Museum Gift Shop and Ticket Office.

Responsibilities:

• Operate the cash register
• Make cash, check, and credit card sales
• Assist customers with information
• Excellence in customer service
• Take special orders and route mailing requests to manager
• Update point-of-sale inventory
• Restock, assist in merchandising and display, and cleaning and straightening of shelves
• Accurately close out, count money, make sales reports, and deposits at end of day
• Light housekeeping of the gift shop and restrooms
• Acts as supervisor when manager is unavailable

Skills, Knowledge and Abilities:

• Must have cash handling and retail experience.
• Good communications and interpersonal skills
• Highly motivated self-starter with the ability to work with minimum supervision
• Ability to perform light lifting, climb ladder and physically able to stand for long periods

Education and Experience:

• Some college
• One or more years’ experience in sales and customer service
• Interest in history desirable

Equal Opportunities for All
We believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and to our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

The Wilmington Railroad Museum is committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment.

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Cash handling: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person