Voice Communications Analyst jobs in Kansas City, MO
Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Voice Communications Analyst jobs
BPO Customer Care Voice Associate
- NTT DATA
-
Kansas, MO
FULL_TIME
-
In these roles you will be responsible for:
- Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
- Ensuring customer satisfaction and strive to meet service standards.
- A typical day will likely involve fielding between 75 to 100 calls.
- Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
- Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
- Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
Required Skills for this role include:
- At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.
- At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
- 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
- An education level of at least a high school diploma or GED Preferences.
Preferred Skills include:
- Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims
- 1 Month Ago
Outside Sales Reps in KCMO and Overland Park, KS | $40K base + commission!
- Charter Communications
-
Kearney, MO
FULL_TIME
- "Base Salary - Average Target Compensation of $105,000 Uncapped Incentives!!" JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door solic...
- 16 Days Ago
Outside Sales Reps in KCMO and Overland Park, KS | $40K base + commission!
- Charter Communications
-
Independence, MO
FULL_TIME
- "Base Salary - Average Target Compensation of $105,000 Uncapped Incentives!!" JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door solic...
- 16 Days Ago
Account Executive Residential Sales $65K base salary in KCMO & Overland Park, KS
- Charter Communications
-
Warrensburg, MO
FULL_TIME
- **New** $65K BASE Salary! Average Target Compensation of $105,000 Uncapped Incentives!! Are you a personable professional with an entrepreneurial spirit? Are you a top performer who is driven to excee...
- 16 Days Ago
Account Executive Residential Sales $65K base salary in KCMO & Overland Park, KS
- Charter Communications
-
Kearney, MO
FULL_TIME
- **New** $65K BASE Salary! Average Target Compensation of $105,000 Uncapped Incentives!! Are you a personable professional with an entrepreneurial spirit? Are you a top performer who is driven to excee...
- 16 Days Ago
Account Executive Residential Sales $65K base salary in KCMO & Overland Park, KS
- Charter Communications
-
Smithville, MO
FULL_TIME
- **New** $65K BASE Salary! Average Target Compensation of $105,000 Uncapped Incentives!! Are you a personable professional with an entrepreneurial spirit? Are you a top performer who is driven to excee...
- 17 Days Ago
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0 Voice Communications Analyst jobs found in Kansas City, MO area
(Remote local/ 2-3 days onsite per week) Principal Technology Solution Architect -Digital
- PSEG
-
Kansas City, MO
- Job Summary This position serves as PSEG System Architect for Digital Customer. The Digital Customer architect is involv...
- 4/25/2024 12:00:00 AM
Senior Product Manager - Fraud and Identity (Remote US)
- Experian
-
Kansas City, MO
- Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a...
- 4/25/2024 12:00:00 AM
Project Manager - Pharmacy - HUB- Remote
- Assistrx
-
Kansas City, MO
- The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team lead...
- 4/25/2024 12:00:00 AM
Business Analyst ( Remote ) ( Pharmacy )
- AssistRx
-
Kansas City, MO
- The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as ...
- 4/23/2024 12:00:00 AM
Project Manager - Healthcare- Remote
- AssistRx
-
Kansas City, MO
- The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team lead...
- 4/23/2024 12:00:00 AM
Dir, Business Systems Analysis- Fraud Protection Team
- Spectrum
-
Overland Park, KS
- Experienced with fraud prevention and investigation? Data-driven, perceptive, and analytical? Want to make a measurable ...
- 4/22/2024 12:00:00 AM
Intermediate Computer Scientist/Systems Analyst
- Ls Technologies Llc
-
Olathe, KS
- Job DescriptionLS Technologies, LLC is seeking anIntermediate Computer Scientist/Systems Analystto support the Federal A...
- 4/22/2024 12:00:00 AM
Dir, Business Systems Analysis- Fraud Protection Team
- Spectrum
-
Overland Park, KS
- Experienced with fraud prevention and investigation? Data-driven, perceptive, and analytical? Want to make a measurable ...
- 4/21/2024 12:00:00 AM
About Kansas City, Missouri
Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 488,943 in 2017, making it the 37th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line. Kansas City was founded in the 1830s as a Missouri River port at its confluence with the Kansas River coming in from the west. On June 1, 1850 the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$61,849 to $79,786
Kansas City, Missouri area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Voice Communications Analyst do?
Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020