Voice Communications Analyst jobs in Rapid City, SD

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Communications Strategist
  • Black Hills Energy
  • Rapid, SD FULL_TIME
  • Job Specifications

    Manage and serve the communications needs for designated corporate strategies and business units of Black Hills Energy fostering productive working partnerships with assigned internal business clients to create and support communications strategies, initiatives and solutions designed to enhance the company's brand and reputation and connect internal and/or external partners to our vision, mission, values and corporate strategic goals; lead the development and implementation of communications strategies, plans and campaigns; create engaging written, visual and other communications content; optimize and run communications channels; collaborate with team members and participate in cross-functional teams to improve the overall effectiveness of the company's communications needs.

    Pay Range: $92,500 - $152,450 (Determined by the knowledge, skills and abilities of the applicant.)

    Reporting Relationship: Director of Corporate Communications

    Location: Our corporate headquarters located in Rapid City, South Dakota.

    Relocation Assistance:
    Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

    Essential Functions:
    • Foster productive working partnerships with internal clients to identify communications needs, create annual programs, develop, and implement initiative-specific marketing strategies and communications plans.
    • Handle elements involved in the successful implementation of communications plans and campaigns to ensure message alignment, channel optimization, appropriate scheduling, copy creation, design components, performance measurement and other production needs.
    • Create engaging content consistent with the company’s brand standards for communications and marketing materials, including the ability to write clearly, concisely, and persuasively across multiple channels (including key messages, talking points, print copy, digital and social media content).
    • Provide advice and counsel to internal clients and teammates on effective communications strategies, as well as to revise, edit and enhance communications consistent with our brand and to build the company’s reputation.
    • Identify, use and develop communications channels and appropriate media to reach customers, employees and other audiences, and identify and employ strategies to measure impact and effectiveness of plans and tactics.
    • Contribute as a member of the Strategic Communications team and other departments to support strategies, innovate and deliver results to strengthen the company’s brand and reputation with customers, external partners and employees.
    • Represent the company before and engage in community, employee, and other stakeholder opportunities.
    • Partner with and manage external vendors as necessary.
    • Handle other projects as necessary.
    What You'll Need:

    • Bachelor's Degree public relations, communications, marketing journalism or equivalent combination of education and experience
    • Minimum of (5) five years’ experience in communications, public journalism or related field
    What Is Desired Or Can Be Taught:
    • Experience leading communications or related programs and project teams.
    • Experience with providing service to internal or external corporate clients in support of communications needs.
    • History of successful project management and execution.
    • Experience in the energy industry preferred, including knowledge of retail utility, electric, natural gas, oil, natural resource, environmental, and/or other energy issues.
    • Knowledge of and experience with communications, marketing and outreach techniques to reach targeted audiences, including but not limited to advertising, earned media, digital media, printed collaterals, direct mail and grassroots.
    • Personal drive, creativity, and initiative to create opportunities to connect with various audiences.
    • Excellent written and verbal communication and persuasive skills.
    • Demonstrated ability and commitment to work independently with agility to prioritize multiple projects, collaborators, and target dates in a fast-paced environment.
    • Dedication to outstanding customer service for internal clients, teammates and external customers.
    • Ability to analyze complex issues, interpret and communicate them in a concise, understandable format to multiple audiences.

    This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

    About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

    Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

    Candidates must successfully pass a pre-employment drug screen and background check.

    Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

    We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.

  • 7 Days Ago

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Nurse Practitioner
  • TDB Communications, Inc.
  • Rapid, SD CONTRACTOR
  • Job description TDB (A small business that is owned and operated by a disabled veteran) is seeking Nurse Practitioners and/or Physician Assistants to work as an independent contractor providing exams ...
  • 5 Days Ago

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Analyst
  • Menard, Inc Career Center
  • RAPID CITY, SD FULL_TIME
  • POSITION SUMMARY: Analysts are responsible for maintaining all functions of inventory control in their assigned areas. An analyst is also responsible for maintaining the highest possible turns and in-...
  • 6 Days Ago

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Communications Operator (Overnight Shift)
  • Meade County, SD
  • Sturgis, SD FULL_TIME
  • Meade CountyCommunications Operator (Overnight Shift) SD-CommunicationsStarting Wage: $22.19 /hourlyJOB SUMMARYThis position is responsible for answering emergency and non-emergency calls and for disp...
  • 2 Days Ago

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Administrative Communications Specialist
  • Black Hills Federal Credit Union
  • Rapid, SD OTHER
  • Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple pr...
  • 25 Days Ago

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Accounting Analyst
  • Great Plains Tribal Leaders Health Board Inc
  • Rapid, SD FULL_TIME
  • Job Summary: Accounting Analyst will work as part of a team of problem solvers, helping to solve complex business and financial issues from strategy to execution. Will work with the VP/Chief Financial...
  • 11 Days Ago

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0 Voice Communications Analyst jobs found in Rapid City, SD area

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IT Support Specialist
  • Catholic Social Services
  • Rapid City, SD
  • Position Summary Catholic Social Services is seeking a part-time IT Support Specialist. The IT Support Specialist will b...
  • 4/19/2024 12:00:00 AM

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Registered Nurse - PCU
  • TotalMed
  • Rapid City, SD
  • We are seeking a Registered Nurse-Step Down Unit for a travel assignment in Rapid City South Dakota.
  • 4/19/2024 12:00:00 AM

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Registered Nurse - PCU
  • TotalMed
  • Rapid City, SD
  • We are seeking a Registered Nurse-Step Down Unit for a travel assignment in Rapid City South Dakota.
  • 4/19/2024 12:00:00 AM

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Registered Nurse - PCU
  • TotalMed
  • Rapid City, SD
  • We are seeking a Registered Nurse-Step Down Unit for a travel assignment in Rapid City South Dakota.
  • 4/19/2024 12:00:00 AM

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Help Desk Technician
  • Agensys Corporation
  • Lead, SD
  • Job Description Job Description We are seeking a Help Desk Technician to join our team! You will resolve computer-relate...
  • 4/17/2024 12:00:00 AM

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Network Administrator III
  • Kupono Government Services, LLC
  • Rapid City, SD
  • Job Description Job Description The Alaka'ina Foundation Family of Companies (FOCs) is seeking a Network Administrator I...
  • 4/16/2024 12:00:00 AM

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Physical Security Systems Analyst Internship (Summer 2024)
  • Black Hills Energy
  • Rapid City, SD
  • Physical Security Systems Analyst Internship (Summer 2024) Location: Rapid City, SD, United States Job ID: 35115 Date Po...
  • 4/16/2024 12:00:00 AM

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ASI - Product Support Specialist (remote)
  • GE Appliances
  • Rapid City, SD
  • * Follow up with customers using phone, email or text to resolve appliance related concerns * Close out the cases with a...
  • 4/15/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$56,227 to $72,533
Rapid City, South Dakota area prices
were up 0.8% from a year ago

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020