Voice Communications Analyst jobs in Tennessee

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

Job Summary:

ArchWell Health is seeking an Analyst, Communications to support our national healthcare brand. This role will be a key contributor to the organization’s external communications strategies, content creation, and building the reputation of the mission-oriented company. The ideal candidate will be eager to dive into a fast-paced high-growth business environment, have excellent written communication skills, the creativity to support diverse healthcare markets across the U.S. and find excitement in the opportunity to learn and grow.

Duties/Responsibilities:

• Support the delivery and execution of communications programs
• Collaborate with ArchWell Health’s PR agency partners on media and press campaigns
• Coordinate and schedule media opportunities
• Review communications and marketing products to ensure accuracy
• Contribute to an internal, companywide newsletter
• Draft articles, blogs and other content to promote thought leadership while further establishing the ArchWell Health brand presence
• Review and draft patient communications for accuracy and effectiveness
• Ad hoc-related duties as part of the marketing and communications team to execute project work
• Help manage ArchWell Health’s content platforms

Required Skills/Abilities:

• Strong writing skills with attention to detail
• Strong oral and communication skills
• Collaboration and teamwork are highly prioritized
• Ability to identify and strategize the best messaging format for intended audiences (i.e. video, email, infographics)
• Working knowledge of email platforms such as Marketing Cloud, MailChimp, Eloqua, Poppulo, etc.
• Flexibility to adapt to shifting goals and priorities
• Ability to work independently, to take initiative, and to function effectively in a team environment
• Demonstrated skills, knowledge and experience in the design and execution of marketing and communications activities

Education and Experience:

• Bachelor’s degree in communications, marketing, or related field preferred, or equivalent experience
• Minimum of three years of experience contributing to communications programs for a small firm or large organization
• Experience with collaborating with cross-functional leaders to help coordinate communications projects
• Experience crafting written communication independently
• Experience working under tight timelines to communicate timely and relative information as needed
• Healthcare or public health experience a plus
• Embodies and serves as a role model of ArchWell Health’s Values:
  • Be compassionate
  • Strive for excellence
  • Earn trust
  • Show respect
  • Stay resilient
  • Always do the right thing

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.